Summary: My IT career has progressed from a developer, to a project manager, directing a team of project managers, and managing several development teams. I have had the opportunity to work in areas outside my expertise and these have always been very satisfying and rewarding. This set of experiences makes me confident I can be successful in any role.

Skills:

Agile/Jira

CPQ

Salesforce

Strategic Planning

Compliance Knowledge

Strong Communication

Emergency Management

Talent Management

DoD Experience

Iron Mountain – Boston,Ma Mar. 2020– Present

(Kforce)

Scrum Master/ Project Manager

●Collaborated with Senior Leadership to create new Agile processes for multiple scrum teams

●Mentored Scrum Masters, Product Owners, Engineers, & BA’s in Agile processes.

●Scrum Master for two Agile teams - A Dev team and an automated test script team.

●Advised Scrum Coaches on Agile training and coaching strategies

●Created collaboration methods for Agile teams as we transitioned from MS Office to Google

Graphic Packaging Inc – Concord, NH Mar. 2019 – Dec. 2019

(Randstad)

Senior IT Project Manager

●Managed the creation of an innovative CPQ system, designed to eliminate margin leakage and standardize sales and pricing processes for a Fortune 500 company

●Utilized Jira for managing requirements, solutions, development, data integration and testing.

●Guided integration of data from SAP, Salesforce, and other systems creating a solution using Salesforce and Apttus.

●Utilized PMI best practices to create a standard for communications and status reporting.

Consolidated Communications – Manchester, NH Dec. 2016 – Dec. 2018

(Formerly FairPoint Communications)

IT Development Manager

●Managed two development teams of 6 and 8 developers, using Java, .NET, SharePoint, and SQL and utilizing Agile and Waterfall methods. Team members are onsite, remote and offshore.

●Managed multiple Agile projects to add e-Commerce functions to the Corporate Web site, reducing costs, improving sales, and enhancing customer satisfaction.

●Championed and implemented improved Availability and Resiliency of SharePoint including merging multiple SharePoint environments, eliminating frequent outages and allowing over $200k of hardware to be repurposed.

●Managed creation of new Customer Notification Platform, allowing the two merged companies to utilize a single email and text platform for all customer communications, saving over $300k on email and adding the text component.

Massachusetts Department of Transportation - Boston, MA Aug. 2014 – Dec. 2016

Senior IT Project Manager

●Managed cross-functional teams assigned to large projects supporting the Highway, Registry of Motor Vehicles, and IT Infrastructure utilizing Waterfall, Scrum, and Agile methodologies

●Managed projects from start to finish, in addition to tackling troubled projects to bring them to a successful close.

●Acted in compliance in areas such as PCI, HIPPA, PII, Sarbanes-Oxley, and Federal Acquisition Regulations (FAR).

Semi-Retired Sep. 2012 – Aug. 2014

Northrop Grumman Information Systems - Lexington, MA May.1999 – Sep. 2012

IT Operations Director Sep. 2008 – Sep. 2012

●Managed IT Asset Management, Radio Networks, Fiber Optic cable, Inside and Outside Plant cable management, and Public Address systems.

●Initiated process improvements to enable a 40% reduction in IT Asset management staff while managing 50% more assets.

●Directed process improvements to improve radio network availability from 85% to 99.9%. Implemented cross-training to increase resource availability, while reducing resources by 33%.

●Enhanced Emergency Management Communication planning, including creating and participating in emergency management exercise scenarios.

●Successfully managed the on time, on budget, multi-part $1.2M project to double the fiber optic cable infrastructure.

●Planned and executed a $2M+ project to upgrade the Police and Fire radio infrastructure to a state of the art Trunked, TIA-102 compliant, VoIP system with enhanced Information Assurance capabilities.

IT Requirements Manager Oct. 2004 – Sep. 2008

●Created and implemented a new Requirements Management system to improve the Customer Requirements process allowing a faster requirements process (from 30+ days to 1 day), and eliminated unauthorized IT expenditures by working with customers to plan short term and long term requirements.

●Developed a Project Portfolio Management system based on Microsoft Project and a web based dashboard for metrics. The dashboard provided information on resources, milestones, financial data, and automated project status reporting for each level of management.

Manager of Network Certification & Accreditation Aug. 2002 – Oct. 2004

●Managed a team responsible for the Certification and Accreditation (C&A) of U.S Air Force network operating systems, using the DOD DITSCAP methodology.

●Created and documented C&A processes and procedures.

●Responsible for resource, technical, and financial management.

●Responsible for technical and quality review of certification documents and test plans.

Manager of Project Management May 1999 - Aug. 2002

●Developed and managed a new team of 9 Project Managers.

●Responsible for creating and managing corporate software and Project Management policies and procedures.

●Implemented weekly Project Management training based on PMI standards.

●Collaborate with senior management to communicate and resolve project issues.

●Provide weekly, monthly and quarterly project status briefing to senior management.

Colonial Gas Company - Lowell, Ma.

●Project Manager - July, 1996 May 1999

●Responsible for all phases of project management, from requirements definition to implementation and follow-up.Simultaneously managed multiple projects.

●Developed corporate five year IT Strategic Plan detailing priorities, projects, technologies, and resources.

●Created and implemented plan for merger of IT systems into acquiring company.

CTS Portsmouth Naval Shipyard, Portsmouth, NH

●Programmer/Analyst - February, 1996-June, 1996

●Software conversion from Honeywell/Bull mainframe to UNIX using SCO, Microfocus COBOL

Dynamics Research Corporation - Andover Ma.

●Programmer/Analyst - April, 1987-January 1996

●Designed and developed COBOL programs for U.S. Air Force on Honeywell Mainframe, utilizing SEI methodology. Developed COBOL and C/C++ programs for Windows 3.1.

USAF – Wright-Patterson AFB Dayton, Ohio

●Computer Operator/Supervisor - August, 1983- April, 1987

●Responsible for supervision of computer center and day-shift operators.

Education & Certifications

Franklin Pierce College

Bachelor of Science in Computer Science

Certified SCRUM Master (Certificate ID: 566452)

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