CURRICULUM VITAE
Name : Mr. JAVED BABALAL WAGHARE
E-Mail : adirpn@r.postjobfree.com
Contact No : +91-965*******, 865-***-****
PROFESSIONAL SNAPSHOT:-
* ***** ** ********** ** the Field of Automobile Insurance Company.
Presently associated with HDFC ERGO General Insurance Co. Ltd. at Pune. Presently controlling Motor Claim activities.
A keen planner and strategist with proven abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives.
An effective team leader with communication, interpersonal skills & exposure in managing task forces.
AREA OF EXPERTISE:-
Keeping the long lasting relationship with the customers/Repairer/Agents/ Channel Partners.
Preparation of Power Point Presentation, MS World and Excel.
PRESENT ASSIGNMENT:-
HDFC ERGO General Insurance Company Limited
Pune, Maharashtra
Assistance Manager (Claim)
Since 11 -Jun-2019 to Till date.
Job Assignment
Working as In-House Surveyor & Loss Assessor-Motor Claim Department.
To Conduct motor surveys of private car, premium segment cars and Commercial vehicles
To ensure that the claims database (on-line surveyor module) is reflecting the most recent information of every claim to provide the claim status to both internal and external customers.
To process claims as per the laid down procedure and achieve quality processing and ensure that every claim record are maintained in order.
To ensure proper documentation and inculcate good documentation process in the team.
To ensure that the reminders are sent on all the outstanding claims and work with itself for proper review of outstanding claims.
Responsible to give immediate feedback to the direct customer on his queries and attend technical queries in respect of assessment given to the various repairers, workshops and dealers.
Dealer visits for inspection and survey of the major/minor loss claims.
Focus on TAT (Turn around Time) concern with loss assessment and claim settlement.
Works on virtual survey as desktop user.
PREVIOUS ASSIGNMENT:-
ICICI Lombard General Insurance Company Limited
Pune, Maharashtra
Customer Service Manager (Motor Claims)
Since 31 -Oct-2012 to 17-May-2019
Oct-31 to Dec 30 2013 in break in department (Maharashtra and Goa Location), from month of Jan-14 to till date in Pune Location (Apr 2016 to Aug 2016 Virtual survey, Aug 2016 to Till date Premium segment).
PREVIOUS ASSIGNMENT:-
Tech Mahindra
Pune, Maharashtra
Since Jan 5 2012 to. 29 Jun 2012 as Customer service associate
STRENGTHS:-
Can work honestly & efficiently in an organization, as well as an individual take up responsibilities.
Quick learning ability.
PERSONAL DETAILS:-
Name : Mr. Javed Babalal Waghare
Date of Birth : 1st February 1988
Marital Status : Married
Nationality : Indian
Present Address : Flat no :503 wing C, Sai Sanskruti Society, opp to Talathi Office
Baif Road Wagholi Dist- Pune (Mah) Pin 412207
Permanent Address : Flat no :503 wing C, Sai Sanskruti Society, opp to Talathi Office
Baif Road Wagholi Dist- Pune (Mah) Pin 412207
Educational Qualification :
Course
Board/ University
Year of passing
Diploma Engg
M. S.B.T. E.
2010
HSC in Science
Maharashtra Board, Kolhapur
2006
SSC
Maharashtra Board, Kolhapur
2004
Contact No. (Cell) : +91-965*******
Languages Known : Marathi (native), Hindi and English
Date: 10 Nov 2020 Mr : Javed B. Waghare