Service Customer
Resume:
CONTACT
******************@*****.***
51C Maria st. Suarez Ville
Subdivision, Pinagbuhatan Pasig
City
***********@*****.***
Personal Website
SKILLS
Excellent Communication skills
Hospitality Management
Professionalism
ACHIEVEMENTS
Top #1 Bar sales Carnival Cruise
Line 2018 - 2019
Nominated Best Waiter of the year
Carnival Cruise Lines 2016
Nominated as Crew members of
the Month at Carnival Cruise line
WORK EXPERIENCE
12/2012 - 04/2020
Carnival Cruise line
Team Head Waiter
1.Making sure evey single one of our employees are doing there job properly and educating them to do there jobs more efficient 2. Work in all stations of operations including rotation at the bar. 3. Upholds the company''s customer service standards. 4. Ensure that the customers are fully assisted and are satisfied with the food and complete condiments, and always being visible on the floor in case the customers need me. 5. Maintain high level of interaction with the customers up to and including suggestion of additional orders/second orders for take home. 6. Give my full performance to not only meet the expectations of the customers but to exceed their expectations to give them a lasting impression of their visit so that they will come back to our store and refer to others. 09/2011 - 09/2012
Tony Romas
Waiter/Bartender
'1. Work in all stations of operations including rotation at the bar. 2. Upholds the company''s customer service standards. 3. Ensure that the customers are fully assisted and are satisfied with the food and complete condiments, and always being visible on the floor in case the customers need me. 4. Maintain high level of interaction with the customers up to and including suggestion of additional orders/second orders for take home. 5. Give my full performance to not only meet the expectations of the customers but to exceed their expectations to give them a lasting impression of their visit so that they will come back to our store and refer to others. 6. Maintain cleanliness and good sanitation' EDUCATION
09/2000 - 09/2004
High school
Niño Jesus House Of Studies
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09/2005 - 09/2006
Associate degree
Philippines Marine Institute College
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INTERNSHIP EXPERIENCE
09/2006 - 09/2006
Ron Girzhon Valencia
married Filipino 04/11/1987
March,2013 Jardin De Manila
Bartender/Waiter
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CERTIFICATIONS & COURSES
09/2005 - 09/2006
Seafarers Rating Course, Majoy in Fine Dining Service
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LANGUAGES
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Professional working
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Professional working
INTERESTS
Food and Wine
Cooking
Reading Books
SELF-EVALUATION
I work in the Biggest Cruise ship industry Carnival Cruise line as a Head Waiter for 8years 2012 to 2020 I trained on board a ship (Gothong Lines) as Steward and was assigned to the dining section. I also trained on Bartending/Waiter at Jardin De Manila (Tiendesitas) on the year 2006. As of my career goals, I want to be able to have expertise in dining service and management and eventually aim for a higher position and hopefully be able to manage people. I am highly energetic and is used to a Quick service Restaurant environment which is very fast paced and is used to long hours of work and erratic schedules.
REFERENCES
Csaba Vargas
Sr. Matre D Carnival Cruise Line
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*********@********.***
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