Manager Customer Service

HL

HECTOR LUGO

************@****.*** 917-***-**** Bronx, NY 10456

Hardworking and reliable! Self-motivated with the will to help others. I am a self proficient leader, with twenty plus years of management. A multitasker at best! To get the work done in a timely manner. Oversee the business on a day to day basis. A great communicator!

I bring these aĴributes to your company, success.

Managerial

Hospitality

Mediator

Customer Service

Communication

HR

Leadership

Microsoft Word

Organizational

Facilitate

Fluent in Spanish

Budgeting & Auditing

Strategic

Self-Motivated

Actor Performer for Film, TV, and

Infomercial, Backstage/ Casting Networks

Inc New York, N.Y)

02/2017 - Current

Taking on different roles to make the background of film & television. Principle Lead Actor Student Films.

The ability to memorize lines & to improvise on the spot. Do my research on creating my character.

PoĴery Barn, William Sonoma White

Plains, NY

Operations Manager

05/2001 - 02/2017

Oversee high level HR duties, such as aĴracting talent, seĴing training standards & hiring procedures.

Analyze and improve organizational processes, and work to improve quality productivity.

Made policy and strategic decisions.

Provided inspired leadership/ Customer Service.

Oversee budgeting, reporting planning, and auditing. Identify and address problems opportunities for the company. Borough of ManhaĴan Community College New York, NY Associates Degree

2003

Alfred E. Smith Highschool Bronx, NY

Diploma

1995

Summary

Skills

Experience

Education and Training

Activities and Honors

Corporate allowed me to oversee a few stores at the company I worked for. Because of the success I had to lead. References available upon request.

Fluent in Spanish

References

Languages

Contact this candidate