Shweta Kahilkar

** **** ****** ****, ********* NY - 11756

609-***-**** adir26@r.postjobfree.com

PROFESSIONAL SUMMARY:

•QA Analyst/Test Manager with over 13 years of extensive experience in quality assurance for Credit Cards, Consumer Banking, Wealth Management domains and Hardware/Infrastructure Solutions Delivery.

•Ability to work independently using analytical, documentation and problem-solving skills, Excellent oral and written communication skills, Excellent time management and prioritization skills, Strong project financial management skills.

•Well experienced on different software development models like Agile and Waterfall.

•Well experienced in using Test management tool like Quality Center (ALM), VSTS (Agile DevOps), JIRA Board, Rally for designing the test cases, Execution of test cases, tracking the results, Defects Tracking/Reporting and creating Execution Dashboards.

•Demonstrated excellence in creating detailed Test Strategy, Test Plans, Test Data Requirements, Test Scope, Test Metrics, Test Execution Report and Test Completion Report.

•Effectively established QA methodologies, strategies, plans, SLAs (on code delivery & defect turnaround time) in all stages of SDLC like Requirements, Analysis, Design, Development, Testing.

•Performed Functional, Smoke, Sanity, System Integration, Database, Regression, User Acceptance, Load/Performance Testing, Penetration testing & GUI Testing.

•Well experienced in testing and coordinating with business/end users in order to work on Business scope and sign-off criteria.

•Providing Weekly Status Report in the form of Dashboards/PPTs to the Client and leadership for the Test Preparation/Execution activities highlighting current Risks/Issues/Anomalies.

•Extensive experience in Test Managing Onshore (test analysts) and Offshore teams of size 30+.

•Experience in Resource Planning, Estimations, Risks/Issues and Mitigations plan (RAID Matrix).

•Led Test Strategy, Test Plan, Test Scripts walkthroughs and Defect Triage calls with all the project stakeholders to get review/feedback and approvals.

•Attended and provided Go-No-Go from Test Team perspective in Go-No-Go Meetings before product release along with highlighting risks and appropriate proposals.

•Experience working on Selenium/Cucumber automation tools to automate the test scripts (Java and Gherkin language) and TestNg framework to generate the reports/results.

•Proficient in working on IBM Mainframe environment. Relational DB/SQL experience (query database to verify test results, find test data, modify test data etc.) in Mainframe DB2 tables

TECHNICAL SUMMARY:

Operating Systems: UNIX, MS DOS, Windows (All versions), IBM Mainframe

Databases: DB2 (IBM Mainframe), Sybase, SQL Server, Oracle

Languages: C, C++, Java, Visual Basic, and SQL

Testing Tools: HP Quality Center, Rally, Device Anywhere, Perfecto, Test Director 8.0, Win Runner 7.5, Selenium Webdriver, QTP/UFT, Bugzilla and JIRA

Software Utilities: MS Word, Excel, PPT, VISIO, MS Teams Planner, SharePoint, MS Project

Environment: Mainframes, AS400 & Client-Server networks and Testing

PROFESSIONAL EXPERIENCE:

•Employer: National Grid, NY [US]

Test Manager QA (IT Infrastructure Solutions Delivery) (08/2018 – 11/2020)

Projects: MS Teams, Wi-Fi, Windows 10

Unix 51 phase1/2, Datacenter Migration (IBM P7->P8, P8->P9), VxRail HCI on VxCloud

Roles and Accomplishments:

Responsible for planning, management and co-ordination of all testing activities and evaluating risk during all stages of projects.

Implemented the best testing practices and processes in the organization.

Responsible for providing Resource and Time estimation for the upcoming projects.

Managed a team of QA Analysts (working in NY and MA) and ensured that all the test deliverables and testing milestones are met on time and with quality.

Developed Test Suite for all the testing documentations such as Test Strategy, Test Plan, Test Execution Report, Test Completion Report, Test Metrics and Sign-Off document.

Reviewed Test Plans for Vendor Testing, Integration testing, UAT and operational readiness such as backup, recovery, site failover, disaster recovery & performance.

Reviewed deployment plans. Highlighted and drove risks, issues, dependencies and assumptions throughout the project lifecycle.

Collaborated with end users and project teams, including suppliers to define the test strategy, best practices, resourcing and timelines.

Established Test Management in JIRA using X-ray Add-In for maintaining testing user stories, test scripts, test execution, test defects and reporting for Agile Projects.

Acted as liaison between Program/Project managers, project team and business to manage expectations for the testing stages of projects for quality assurance.

Reported quality metrics to the project team and published Weekly Status Reports (X-Ray dashboard and PPTs) to the Leadership.

Attended Leadership meeting to provide US Testing status and highlight current Risks/Issues. And provided mitigation plans.

Received Appreciation reward and nominated for Chairman’s award for MS Teams project.

•Employer: Tata Consultancy Services, NY [US]

Client: Morgan Stanley (Wealth Management Services)

Test Manager QA (Mobile/Desktop Testing) (04/2017 – 08/2018)

Project: MSAI (Digital Investment Product) - Desktop/Mobile Testing

Roles and Accomplishments:

Responsible for Test Managing Agile projects in JIRA and Quality Center maintaining test deliverables, test execution and execution reports.

Leading Onshore Testing Team of 10 leads and Offshore Testing Team of 20.

Responsible for test planning, test management and co-ordination of all testing activities within this project and managing the risk factors during the project lifecycle.

Hands on experience on Online & Mobile Applications with respect to Agile framework, Onshore dependent test cases, defect retests, Issues escalations and testing.

Communicated Project Risks/Issues/Concerns in advance to PMs & provided mitigation plans.

Involved in Scrum Meeting, Daily Standups, Backlog grooming sessions, Retrospectives, Status Meetings/Walkthroughs with Business and Technical Teams.

Hosting weekly meeting and walkthroughs with Business Managers/BAs/Dev Partners to discuss project status/planning

Maintained the Project Summary, sign off (Test Completion Reports), Knowledge documents, Lessons Learnt after release.

Providing Project/Resource Estimation for the future Mobile projects.

Used Cucumber and Selenium to automate the regression test scripts written in Gherkin format (Given-When-Then) using BDD framework.

Testing involves SIT and Production Validation on Desktop/iPhone/Android (IOS 8-11) & Perfecto.

•Employer: Bank of America, Charlotte, NC [US]

Test Manager QA (Mobile/Tablet Testing) (05/2015 – 04/2017)

Projects: Spending & Budgeting, IPAD Rewrite and IPAD Regression

Roles and Accomplishments:

Responsible for the planning and execution of project/release testing activities

Prioritization of tasks according to business needs

Leading the team located offshore and successfully delivered the project.

Capacity planning, estimations allocation of tasks and activities, tracking and reporting

Manage client, partners and project stakeholders along with handling risks and issues and take appropriate project related decisions

Communicated Project Risks/Issues in advance to PMs & provided mitigation plans.

Hands on experience on testing Bofa Online & Mobile Application

Hosting weekly meeting with Business/BAs/Dev Partners to discuss project status and walkthrough of test scenarios, test scripts, defects

Maintained the Project Summary, Test Completion Reports, Knowledge documents, Lessons Learnt after release.

Used Quality Center/Rally for Test Management (Test Execution, Defects, Reports)

Used Selenium automation tools to automate the test scripts and TestNg framework to generate the reports/results.

•Employer: Rose International

Client: Wells Fargo Advisors (WF Wealth Management) -- Charlotte, NC [US]

Business UAT - Consultant (Mobile/Tablet/Desktop Testing) (10/2014 – 05/2015)

Project: SSEP, Portfolio Management and WFA Brokerage App design on Tablets/Mobile/WFA.com

•Employer: KForce Client: Ally Bank -- Charlotte, NC [US]

Sr. QA Lead (Mobile Testing) (02/2014 – 10/2014)

Project: Ally Mobile Banking App Release and Enhancements

•Employer: Capgemini Software Inc. USA

Sr. QA Analyst & Onsite Lead (08/2010 – 02/2014) Chicago, IL and Charlotte, NC

Project: Discover Financial Services - Discover Payment Network (Cards Domain)

Ally Bank - Mobile Banking Application Testing

Roles and Accomplishments:

Acted as Testing SME and single point of contact for the projects worked upon.

Manage client, partners and project stakeholders along with handling risks and issues and take appropriate project related decisions

Capacity planning, Estimations allocation of tasks and activities, tracking and reporting

Led Onshore and Offshore Testing Team, includes new project trainings, assigning project work, prioritization of tasks and successful project delivery.

Involved in Testing Business Processes, coordination with various business partners time to time.

Planning of all the testing activity right from Requirement Analysis to Test Execution Results. Preparation of Test Plan and Metrics for the project.

Understanding the process flows of project/task according to business needs, documenting those for training/reference, defining functionality workflows, asking right questions, tracking activities handled, coordinating daily activities with offshore.

Involved in Test Plan creation, Test Scenarios, Test Case Writing, Test Execution for UAT and Regression Testing.

Test Execution of the UAT and Regression Test Cases using QTP/UFT scripts to save the manual execution efforts on some of the discover applications.

•Employer: Capgemini Software Inc. India

QA Analyst - Offshore Team Lead (11/2005 – 08/2010)

Client: Discover Financial Services and HSBC Bank – Pune, MH [India]

Projects: Consumer Bank Website, Discover Network Release Projects, Mortgage Lending

Roles and Accomplishments:

•Providing Project/Resource Estimation to Client being SME for the Discover Network UAT Testing team from the Organization. Coordination with Team and Onsite Coordinator

•Lead Offshore Network Testing Team. Assigned project work to Onshore & Offshore Teams.

•Planning of all the testing activity for the team. Managing Resources and their issues.

•Managing project right from analysis to test execution from End User perspective.

•Understanding process flows of project/task according to business needs, defining functionality workflows, tracking activities handled, coordinating daily activities with ONC.

•Test Execution and Defect Management in QC. Tracking inconsistencies in applications being tested against business requirements and logging them as defects for developers to fix.

•Test Results documentation and reporting. Providing the Project Testing Sign off document.

TRAININGS:

•Trainings attended:

Credit Cards, Banking, Mainframe, Quality Processes, Mobile Testing, SOAP UI Training, Device Anywhere, QTP, Orthogonal Array Technique, IBM Rational Functional Tester and Rational Quality Manager Conference, Project Management, Agile Workshops, SAFe Agile 4.0

EDUCATION/CERTIFICATIONS:

•Bachelor in Electronics Engineering from Nagpur University, Nagpur, India.

•Diploma in Software Testing from Pune, India

•Certifications: Agile SAFE, JAVA, NCFM, Rational Functional Tester, ISTQB

Contact this candidate