Sales Service
Resume:
ALYANNA KAYE CAMPILAN
*** ******* ****, ****. ****, Mandaluyong City
Contact Number: 091********
Email Address: *************@*****.***
EDUCATIONAL BACKGROUND
TERTIARY
Bachelors of Arts Major in Foreign Service
New Era University
No. 09 Central Ave. New Era Quezon City
2011
SECONDARY
Santo Niño Academy
Brgy. Taliwa, Malitbog, Southern Leyte
2007
PRIMARY
Santo Niño Academy
Brgy. Taliwa, Malitbog, Southern Leyte
2003
PERSONAL DATA
Nickname : Yanna
Date of Birth : May 12, 1991
Place of Birth : Malitbog, Southern Leyte
Age : 29
Gender : Female
Civil Status : Single
Nationality : Filipino
Languages : Tagalog and English
Height : 5’6
Weight : 52 kls
EMPLOYMENT BACKGROUND
Receptionist September 2011 – Convergys Corporation
up to May 2012 Glorietta 5 Ayala Center, Hotel Drive, Ayala Avenue Makati City
Job Description:
Monitoring of Facilities Service Request, keeping and filling of facilities records
Responsible for boardroom and meeting room reservations and sorting mail
Answering visitor inquiries about the company and Arranging appointments for guest to meet with company staff
Answering calls on multi-line telephones and directing visitors to appropriate contacts
Creating and maintaining spreadsheets, creating word documents, merging documents for mailing, entering formulas into spreadsheets, and entering data in to a customer relations database and accomplishing of monthly reports
Verifying employee identification, issuing visitor passes and observing and reporting any unusual or suspicious person or activities.
City of Dreams Manila
Casino Waiter March 2017- Aseana Avenue corner Macapagal Ave., May 2017 Entertainment City, Roxas Blvd, Paranaque, Parañaque, 1700 Metro Manila
Job Description:
Ensures that the brand standards are consistently implemented.
Responds to the results of the Consumer Audit and ensures that the relevant changer are implemented.
Conducts monthly inventory check on all operating equipment and supplies.
Have through knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques.
Ensures that the outlet is clean and organized, back at the front as well as the heart of the house.
Prepare and assemble orders in sequence and make quality check before service.
Apply food and beverage service techniques correctly at all times, serving items with enthusiasm.
Complete the daily responsibilities that are set for each individual shift
Review other dockets ensuring accurate and timely preparations for order requirements accordingly.
Recognize the step of the billing process
Anticipate for any unexpected guest need and react promptly.
Communicate effectively to know the daily task assign.
Maintain back up supplies stock for the daily operations and to anticipated busy demands.
Cashier/Barista February 2019- Gourmet Corner Forbes Park Makati
Up to present
Job Description:
Handle cash, credit or check transactions with customers.
Make sales referrals, cross-sell products and introduce new ones.
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
Make sales referrals, cross-sell products and introduce new ones.
Resolve customer complaints, guide them and provide relevant information.
Pleasantly deal with customers to ensure satisfaction.
Trainings and Seminars Attended:
Basic Safety Training
Far East Maritime Foundation Inc., 9th Flr. Rm. 904 Victoria Bldg., U.N Ave., Ermita, Manila
September 12-20, 2012
Integrated Hotel and Restaurant Operations with Basic Hygiene and Sanitation
Le Mise En Place Training Center for Hotel and Cruise Ship Services
August 21-24, 2012
Work Attitude and Value Enhancement Training
Soliman Centre building 2182 Don Chino Roces Avenue, Makati City
August 20-27, 2011
SKILLS
Able to work independently with minimum supervision
Enthusiastic and quick to learn new responsibilities
With good interpersonal and organizational skills.
Have a high sense of responsibility.
Computer Literate, Familiar with Microsoft Word, Excel, PowerPoint, Outlook
Character reference available upon request.
Contact this candidate