Customer Service

Matthew McGarvey

Glenolden, Pennsylvania, *****

610-***-**** (C) ***********@*****.***

EDUCATION: My goal is to be able to combine my analytical background that I got from Coastal, with my customer service skills that I gained from the workforce. I hope to put these skills to use in a team based work environment that focuses on working with clients, in order to maximize my potential as an employee.

Coastal Carolina University- AACSB Accredited

Bachelor of Science: Economics

Interboro High School 2011:2015

Diploma

WORK EXPERIENCE:

Plantation Lakes Golf and Country Club, Milsboro, Delaware July 2020- November 2020 Outside Golf Operations

● Developing communication skills by interacting with customers every day

● Communicating with co-workers to make sure each customer is being taken care of

● Making sure every group tee’s off on time to ensure efficiency for the club and the customer

Republic Parking Services, Myrtle Beach, South Carolina May 2019- August 2019, Valet

● Keep track of flights coming in, to get customer’s cars ready

● Move and bring back customers cars safely and efficiently

● Be able to handle and keep track of cash operations Philadelphia Country Club, Gladwyne, Pennsylvania

Outside Golf Operations May 2017-August 2017

● Helping out the members with whatever they needed

● Prepping golf carts to be ready for the members, and then checking them in

● Maintaining the driving range and practice area

Rolling Green Golf Club, Springfield, Pennsylvania May 2016-August 2018 Caddy

● Greeting members upon arrival to the course

● Servicing members and their guests by carrying their bags for their round of golf.

● Making sure the customers golf round went as smoothly as possible SKILLS:

● Microsoft Excel

● Tableau Software

● Python Programming

● Microsoft Word

ACTIVITIES:

CCU Economics Club August 2018- May 2020

CCU Ice Hockey Team August 2015- February 2017

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