Customer Service Assistant
Resume:
Shaniece Thomas
**** * **** ** *** *** Norfolk, VA 23508
**********@*****.***
Work Experience
Virtual Customer Service Representative
Amazon - Baltimore, MD
March 2019 to Present
Answer all customer service-related questions help with refunds, returns etc.
Cashier
Family Dollar - Baltimore, MD February 2020 to May 2020
Worked as a cashier part time
Internship
Norfolk State University - Norfolk, VA
July 2019 to August 2019
In this internship I did a research project with my group performing tests on different software’s to retrieve deleted files from computers.
Sale Associate
American Eagle
September 2018 to May 2019
As a sales associate I greeted customers, rang up transactions, recovered after rushes and I did floor sets.
Administrative Assistant
Norfolk State University
September 2018 to May 2019
I am an assistant in the athletics department I assist with answering phone calls, taking messages, creating spread sheets, faxing, and coping.
Education
Bachelor's in Computer science on an information assurance track
Norfolk State University - Norfolk, VA August 2018 to Present
High school diploma
Overlea high school
August 2014 to May 2018
Skills
•Excel (Less than 1 year)
•Leadership Skills (Less than 1 year)
•Microsoft Office (Less than 1 year)
•MS OFFICE (Less than 1 year)
•PowerPoint (Less than 1 year)
•C/C++
•Customer Service (3 years)
•Computer Science
•Linux
•Java
Additional Information
SKILLS
Strong Communication Skills
Proficient in Microsoft Office Word, Excel, Publish and PowerPoint
Work great with groups
Great Work Ethic
Strong Leadership Skills
C ++ Experience Java Experience
Customer Service
Contact this candidate