CRUZ RAZO
Dallas, TX *****
*********@*****.***
Authorized to work in the US for any employer
Operations Supervisor
GEODIS - Coppell, TX
February 2020 to Present
• Coordinates daily activities within the distribution center
• Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs
• Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs
• Manages labor hours and payroll in electronic timekeeping system
• Interviews and trains prospective and new team
• Supervises business support staff development including appraising performance, rewarding employees; addressing complaints and resolving problems
• Ensures team understands and works toward performance goals
• Recommends process improvements within the warehouse or distribution center
• Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels
• Ensures compliance to all company and customer policies and procedures including safety
• Schedules work for special and periodic inventories
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies Materials & Logistics Supervisor
CONCOTE CORP - Dallas, TX
March 2016 to Present
Strategically plan and manage logistics, warehouse, transportation and customer March 2016- services Direct, optimize and coordinate full order cycle
Liaise and negotiate with suppliers, manufacturers, retailers and consumers Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Arrange warehouse, catalog goods, plan routes and process shipments Resolve any arising problems or complaints
Supervise, coach and train warehouse workforce
Meet cost, productivity, accuracy and timeliness targets Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws, regulations and ISO requirements Supervises a crew of 10
WORK EXPERIENCE
Receiving Supervisor
CONCOTE CORP - Dallas, TX
April 2015 to March 2016
Training & development, hiring, terminations, and counseling Ensure that receiving department is following processes of receiving product accurately and signing for all important information Responsible for onboarding and the training of new and cross training of existing associates
Maintain and develop a productive receiving department by training and motivating receiving associates Processing new merchandise (unpacking, hanging, etc) and delivering it to the floor Participating in daily staff meetings to keep the Operations team abreast of shifts, ensuring priorities and keeping communication open and continuous
Receive all incoming packages, keep log book on all incoming and outgoing packages
RECEIVING CLERK
CONCOTE CORP
January 2015 to April 2015
Executed high volume productivity, often exceeding daily production quotas. Produced manifests for truck drivers.
FORKLIFT OPERATOR
CONCOTE CORP - Dallas, TX
October 2014 to January 2015
• Ensured organization and security of all materials in storage area.
• Maintained forklift equipment to ensure proper functioning of the equipment.
• Assisted in materials loading and unloading on platforms and lifting devices.
• Weighed materials, and recorded weight and other production data on tags.
• Completed forklift operator training annually, provided by company.
• Coordinated loading and unloading operations.
• RF scan gun for put aways.
High school or equivalent
Forklift
EDUCATION
SKILLS
•
Electrical pallet jack
Forklift Certified
Stand Up Forklift Certified
Scissor Lift Certified
Certified Forklift Operator
SKILLS INTERESTS
Data entry & inventory
Microsoft office & Excel
Time Management, Order Fulfillment, Management Experience, Spanish, English, Multilingual CERTIFICATIONS AND LICENSES
ADDITIONAL INFORMATION