Senior VPO Candidate
Resume:
Patrick B. McMahon
Elmhurst, Illinois 60126
**********@*****.***
Summary
Team Builder and Culture Champion
Innovative, purposeful and relationship-oriented professional with 25 years of successful experience
100% career client retention in 10 years with Compass Group
Completed MBA in 2017 (Concentration: Leadership & Change Management)
Professional Experience
Groome Transportation
Vice President of Operations June 2019 – Current
Collaborates with the Company’s two Contract division VPs of Business Development (BD Team). A direct report to the COO, and also works regularly CEO and the Board of Directors to develop and define the strategic business direction of the Contract division. Leads operations team, works with business development team and supports broader company initiatives. Increased YOY labor efficiency, reduced overtime and waste. Worked with client and teammates alike to navigate the Covid-19 pandemic.
Compass Group Corporate / Bench Labor Initiative
Senior Director of Operations/ Project Lead June 2017 – June 2019
Created, developed and program to enhance existing business within Compass Group to address growing contingent labor dependency. Selected to lead said initiative full time in March 2018.
Compass Group North America/ Morrison Community Living
Regional Director of Operations February 2015 – March 2018
Led food service and facility maintenance operations and supervised multiple units in multiple states with a manage volume of 25M. Planned objectives for assigned area and ensured management was in compliance with corporate, regional and financial goals. Held direct and indirect management of over 50 management professionals, with oversight of more than 500 hourly team members. Left position to become full time Project Lead for Bench initiative in March of 2018.
Accomplishments:
2016’s top performing Regional Director per national Bonus Scorecard after increasing YOY PBIT by 23.4% and Revenue by 7.4% from 2016 to 2017 without any addition of new business.
Created and piloted Store Ranker Safety Pulse Program, an app-based safety program that reduced claims by 70% YOY and became national standardized program in MCL in 2017.
Increased portfolio from 8M to 25M in three years.
Compass Group North America/ Chartwells & Chartwells Higher Ed
Director of Operations January 2014 – February 2015
Oversaw daily operational execution, labor and cost of goods management, community engagement and marketing for multi-faceted, multi-site account that yields approximately 12M in annual revenue (2.5M in catering). Managed approximately 145 Union and 15 non-Union associates. Involved in costing and bidding new contracts including but not limited to menu costing and labor analysis.
Accomplishments:
Reduced labor by 19.2% in Fall of 2014 without negatively impacting service standards
Named District Safety Champion in September of 2014
General Manager August 2012 – January 2014
Responsible for the food service programs for 13 units and approximately 25,000 total meals per day. Ensured program follows policies and procedures to meet federal and state requirements. Provided students with appetizing, nutritional meals in sanitary, pleasant environments and promoted positive learning. Recruited and trained new over 80 new staff members including hourly and salaried associates. Involved in costing and bidding new contracts including menu costing, labor analysis and Performa reviews.
Accomplishments:
Increased revenue by from 2.9M to 4.2M over two years due largely in part to innovations and new engagement in breakfast program
Achieved new District Records in breakfast and lunch participation
Director of Dining Services October 2009 – August 2012
Oversaw food service programs for 26 Chicago Public Schools. Led multiple units through federal and state audits with a 100% success rate. Implemented new culinary programs in conjunction with the Chartwells marketing and culinary team. Acted as a liaison between Chartwells the school administration, staff, students and the community.
Accomplishments:
Second place for Regional Account of the Year for 2010
Second place for Regional Account of the Year for 2011
In 2012, led 3 schools to “Gold” status in Michele Obama’s “Go for the Gold” program- only 186 schools nationally achieved this recognition.
Chicago Chop House
Manager 2006 – September 2009
Oversaw day-to-day operations, inclusive, but not limited to, the deployment of a strategically laid out staffing schedule of 100+ employees from open to close. Assisted the company in meeting and exceeding sales goals by maintaining and building current customer relationships while also developing new relationships and revenues. Worked with staff to continue an ongoing education of the product offerings in an effort to grow revenue and profit levels.
Education
DePaul University/ Kellstadt Graduate School of Business – MBA
MBA completed March 2017 with a concentration in Leadership & Change Management
DePaul University
Majored in Communications with an emphasis in Media Studies
Member of Liberal Arts & Science Honors Program
Community Involvement
Volunteer for the Cystic Fibrosis Foundation since 2007
AYSO youth soccer coach (2016 through current)
Girls’ T-Ball Coach (2017 through current)
Active member in the Visitation Church Fathers’ Club
Elected and served as Park District Commissioner in 2012-2013 (Pick Park District / Elmhurst, Illinois)
Fenwick High School Young Alumni Board 2010-2012
Assistant Manager of the Franciscan Outreach Association from 2002-2003
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