Executive Assistant/Office Manager

CHRISTINA RAMOS

Bronx, NY

*** - *** – ****

*********@*****.***

EXPERIENCE:

Boothbay Fund Management, New York (February 2020 - May 2020) Executive Assistant to CEO/Office Manager

• Manage Calendar

• Screen Calls and Emails (taking messages)/ run errands

• Register CEO for events (also make reservations when needed)

• Booking flights/hotels

• Set up Conference Calls

• Order supplies, food/kitchen supplies, maintain kitchen area

• Order food for staff daily

• Send/ Receive Mail (sign for deliveries)

• Basic Quickbooks data entry

• Assisting other C-level staff

• Use of Workspeed (building security access for guests)

• Pay invoices electronically/send checks

• Manage appointments (personal and professional)

• Heavy Slack usage

Mastermind Visions, Brooklyn, NY (June 2016-Dec 2019) Personal Assistant/Administrative Assistant

• Answer phones

• Create, edit, manage documents in Excel, Word, and Power Point

• Calendar scheduling and Event booking for Creative Director/Founder

• Customer Service assistance via email (initial contact, follow-ups, questions)

• Filing

• Travel planning/booking

• HR-related roles: Conducting interviews, assisting with onboarding (meeting of new staff)

• Liaison between clients and creative director

• Greeting guests

• Send emails on behalf of creative director

• Money/Financial management for client accounts

• Heavy Slack and Trello usage

HealthFirst, New York, NY November 2017-Dec 2018 (Temp - Greenkey Resources) HR Coordinator (Workday Triage)

• 1 of 2 triage team members rerouting emails to the proper WorkDay teams’ inbox

• Customer service via phone: taking WorkDay calls to assist both former and current HealthFirst employees diffuse their current WorkDay related issue or report it to the proper WorkDay team

• Data entry: logging callers of WorkDay hotline, as well as discrepancy/request/and other claims by HealthFirst employees

• Quick Service Team: responding to any HealthFirst employee if able to assist properly

• Termination time sheet update: using the Workday system to run and create reports. Ensure that all recently terminated employees’ time sheets are filled out, submitted and approved for the following pay period by notifying managers, supervisors, and HRBP’s, and then editing timesheets once those faculty have no access.

• Compliance: Worked with compliance department to scan, and document all new hire paperwork (not limited to but including I-9’s, company agreements, manager notes/write-ups, W-2’s, etc.). Also created excel documents to better organize such information.

Memorial Sloan-Kettering Cancer Center, New York, NY 2015-2017 (Temp - Young Group LLC) Application Project (March 2017 – October 2017)

• Information Systems Application Technician

• Configuring personal and corporate mobile devices to receive corporate email

• Updating and recording registration numbers of hospital mobile devices for clinical staff

• Data entry- extracting data from different spreadsheets and software to add information into a new system Compliance Project Analyst (March 2016 – June 2016)

• Part of the Privacy team to review, accept or deny Data line requests from Doctors and staff

• Worked with the Compliance staff to document travel disclosures as well as Annual Certifications

• Provided a way for information to be more accessible and manageable Pager • Project Part (of December the team 2015 to deploy – February new pagers 2016) for Doctors, Nurses and Staff at several MSKCC locations

• Showed each client how to use their new pager

• Exchanged the old pager and maintained the database of all pager information Liberty Tax Service, Bronx, NY (September 2016 - March 2017) Tax Preparer

• Former intern with administrative duties (answering phones, assisting in marketing, customer service)

• Full-time employee preparing taxes serving the Bronx community for the 2016 tax season

• Level 2 (silver level) certified tax preparer

Banana Republic, New York, NY (December 2013 – December 2015) Visual Associate

• Created visual displays by dressing mannequins and preparing face-outs, shelf displays, window displays, signage, and marketing before the store’s opening in the morning

• Provided customer service as a sales associate by handling all register transactions and assisting customers on the floor and in the fitting room

• Developed new concepts for merchandise when stock is low

• Trained new visual employees in areas needed

Pre-School of America, New York, NY (May 2010 – July 2013) Assistant • Assisted Teacher in teaching a pre-kindergarten class of students ages 2-5 (max number of students in a class 20)

• Created weekly lesson plans on Reading, Math, basic Spanish, Science and arts and crafts

• Planned and implemented a graduation ceremony for the students (June 2012 and 2013)

• Worked with other teachers to help them create and organize proper lessons

• Assisted in using different methods of learning to find the best method of teaching for all the students

• Worked as interim head teacher

• Assisted in helping students pass specialize exams (schools for the gifted) EDUCATION:

Monroe College, Bronx, NY

Bachelors of Business Administration Graduate Summa Cum Laude GPA 3.94 (June 2017)

• Business Management Major, Finance Minor

Associates of Business Administration, Graduated Summa Cum Laude GPA 3.96 (June 2016) National Society for Success and Leadership Member (May 2017) Delta Mu Delta Honors Society in Business Member (May 2016) VOLUNTEER EXPERIENCE:

NYC AIDS Walk Participant May 2015 & 2014

Banana Republic Book Reading Event, May 2014

• Read books to inner city children under age 8

COMPUTER • Advanced SKILLS: knowledge in Excel (formulas, tables, pivot tables, pie charts etc.) received 98% and 94% in basic and advanced excel tests respectively in Nov. 2017

• Slack proficient

• Trello proficient

• Microsoft Word (editing, tables, formatting etc)

• Power Point

• Proficient in Microsoft Outlook

• Google Docs

• Workday (time/absence, termination, PTO)

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