Shawn Finn
**** ********* ***, ******* *.C *****
adiqn8@r.postjobfree.com
Objectives
To work in an environment where I can utilize my professional and analytical skills where I can be a team player and contribute to the development of the organization’s growth in the competing marketplace.
Professional Experience
APC
February 2020 -Present IT Administrator Manager
Upkeep and Configuration
Operation of the Computer Systems
Multi-User Computers and Servers
Install and Upgrade Software
Troubleshooting Hardware and Software
Hertz Car Rental
2019 - 2020 V.S.A/ IT
Ensure the servicing and maintenance of the vehicles
Track G.P.S and N.C easy pass
Make sure everyone have a working computer
Finn’s Mobile Computer Services
2016-2019 Manager
Direct Assistance to customers with Microsoft word, power point, Excel and outlook.
Performing customer service using remote access technology
Worked with multiple browsers and also multiple OS, Windows 7,8,10 and also Apple OS
Create updates and troubleshoot system for computer malware and spyware
I have performed multiple tasks like Networking, Data Wiring, Hardware and Software Support,and Computer Installation and Setup
American Expediting
2015-2018 Shipping and Receiving
Receiving shipments
Document on computer
Ship products to the correct individuals or company
Staples
2014-2015 Lead computer Tech
Go out and performed Hardware and Software Installation
Ordering computer parts and software
Train new employee
Xerox
2012-2014
Train new employee
Support Non-Restricted and Restricted clients collect basic excellent Verbal and Written knowledge of network based Firewalls communication skills
Performed customer service soft skills, collect data
Solve problems that tier one could not find a resolution to
Education
Wake Tech Community College
2011-2003 Information Technology
AA Degree
U.W.I. Continuing Studies
2001-2003 Networking and Computer Hardware Support
Certificate
Additional Skills
Experience with Microsoft Office, Word, Excel, Power point, Access
Communication skills with focus on computer services