Employee Relations Social Media

Lauren M. Davis

**** **** **** **** #****, Rocklin, CA 95765

************@*******.*** – 916-***-****

PROFESSIONAL PROFILE

§High-performer with strong work ethic, customer focus and determination for success

§Organized, diligent and eager to learn with excellent collaboration, written and verbal skills

§Proficient in Microsoft Office

§Confident and value-oriented with a passion for efficiency, sustainability and ethics in business

§Authentic and trustworthy with a strong sense of integrity and self-motivation

EDUCATION

Colorado State University (CSU) - Bachelor of Science, Business Administration - August, 2018

Concentration in Organization and Innovation Management with certificates in Entrepreneurship & Managing Human Resources

MANAGEMENT/WORK EXPERIENCE

HR Program Coordinator, Elk Grove, CA, Volt Staffing with Apple – October 2020 — current

As a HR Coordinator for Apple my main duties are employee relations, payroll & billing, onsite control, on-boarding and off-boarding. .

My duties include: payroll processes, MRT, daily operating reports, attendance control and updates, Volt weekly report, reconciliation reports, payroll audit log, assisting Volt and the clients’ needs with invoice questions, and use of HRIS system.

My position also includes meal violation reports, time card fraud control, daily HR issues, orientation/badging new hires, addressing missed punched/attendance/etc.

I also deal with and solve employee complaints and provide workers compensation/injury claims, planned absence reports, unemployment benefits, new hire orientation, workers’ compensation management, and lastly all employee communication.

Paws First Pet Care, Rocklin, CA - May 2018 — current

§Successfully launched a pet care business with high satisfaction from clients.

Sourcing Specialist, Amerit Consulting – March 2020 — August 2020

§Built talent pipelines for future hiring needs and recorded information in excel documents.

§Identified and interacted with potential candidates on social media and through various professional networks.

§Crafted and sent recruiting emails and posts.

§Coordinated with hiring managers to determine position requirements.

§Created candidate profiles in HRIS and in candidate tracking systems.

HR Liaison, Colorado State Forest Service (CSFS), Fort Collins, CO - August 2017 — March 2018

§Researched and produced a comprehensive Cost of Hire (COH) report.

§Updated, reorganized, and produced CSFS directories and workers’ compensation binders.

§Performed screening, handled correspondence and completed applicant reference checks.

§Reorganized and produced CSFS directories and workers’ compensation binders and updated New CSFS Employee Handbook.

Papa Johns, Fort Collins, CO - September 2014 – March 2017

Shift Lead (Jul 2016 — Mar 2017)

§Supervised teams with up to 20 employees, improving engagement using managerial techniques and experience.

§Completed a case study analysis on employee engagement and company culture.

§Assisted with recruiting and interviewing, executed on-the-job training, and supervised online learning for over 30 employees.

§Achieved the only Triple Crown Award in a year, provided to the store by the franchise for accomplishing outstanding customer service and exceeding sales and labor goals.

§Completed daily shift reports including information from ERP like sales goals, labor performance tracking, and business trends

Restaurant Team Member (Mar 2015 — Jul 2016)

§Ensured efficient operations and excellent customer service and collaborated with management to assist with onboarding new employees.

§Completed a five-week course to obtain a Restaurant Operations Certification.

Delivery Driver (Sep 2014 — Mar 2015)

§Recognized as leader and role model to fellow employees.

Intern, Loomis Basin Equine Medical Center, Loomis, CA - October 2012 — June 2013

§Gained practical job experience in customer service as well as in the equine veterinary medicine field.

§Collected medical data from equines and entered this information into the medical records software, strengthening my data input skills.

Skills

§Staffing, Onboarding, Recruiting, Orientations, Training, Coaching, Interviewing

§Human Resources, Employee Relations, Communications, Claims, Worker’s Compensation, Payroll, Benefits, Escalations

§Management, ERP, Public Speaking, Written//Verbal Communications, Reconciliation

§Advanced knowledge of Microsoft Excel, HRIS, and ERP systems

Certifications and Organizations

§Google Certifications

- Deep dive into display advertising

- Understand customers’ needs and online behaviors

SHRM Society of Human Resource Management

References gladly provided upon request.

Contact this candidate