Operations Manager

AHSON REHMAN

410-***-**** *****.******@*****.***

Citizenship: United States

Availability: Full-Time

PROFILE SUMMARY

10+ years of industry experience as a compliance and food safety officer with a solid understanding of Food Safety Programs, Food Regulations, Risk Assessment, Sanitation, Business Process Modeling, and Business Analysis and Microbial Risk Mitigation.

Excellent analytical skills to understand business processes and functionality, developing functional specifications for business process refinement and automation, data modeling, creating scope documents, and conducting feasibility studies

Skilled at analyzing product failures and weakness to develop more effective production techniques. Adept at developing safety and training programs to ensure compliance with industry standards. Specialize in analyzing internal issues to increasing productivity.

Top performer with proven track record in increasing revenues, improving profit contributions, and maximizing customer satisfaction. Take-charge manager who resolves difficult situations under adverse conditions. Exceptional interpersonal communicator with proven ability to motivate diverse groups.

WORK EXPERIENCE

Operations & Food Safety Manger Jun. 2014 – Present

Quality Ethnic Foods, Linthicum, MD

Overseeing compliance with USDA and FDA; maintain an up to date knowledge of regulations.

Ensure effective risk assessment of environment, process and foods to meet business needs within a deadline.

Provide compliance guidance relating to new product development initiatives; including identifying potential compliance risks and ensuring that compliance processes and systems are developed and implemented.

Oversee research and rollout of new products. Responsible for obtaining Export Certificates, Health Certificates and Letters of Guarantees.

Track and maintain records for trend analysis of the plant HACCP, Quality Management, and Food safety programs. Coordinate and manage communication with plant management and USDA on regulatory issues.

Develop marketing strategies for new products.

Design and develop graphic material for internal and external use.

Compliance Officer Aug. 2007 - May. 2014

Shalimar Garden, Baltimore, MD

Responsible for coordinating the development of quality compliance standards, developing standards and reports, conducting and ensuring Internal auditing and methods for inspection, testing, and evaluation of products.

Maintained environmental monitoring requirements and programs including allergen testing, pathogen sample collection, water and air testing; trained employees on sanitation standard operating procedures.

Enforce and ensure all USDA, HACCP and SOP guidelines and regulations are followed. Ensured all testing equipment was properly calibrated and verified. Also, designed product packaging in accordance with FSIS guidelines.

Used the document control system to collect, maintain, and update corporate standard operating procedures, policies, and templates for all Food Safety related records used by Operating Company associates.

EDUCATION

Towson University, Towson, MD Aug 2007- Aug 2011

Bachelors of Science in Biology Minor: Art

AWARD AND RECOGNITION

Citation for Community Service, Baltimore MD. State of Maryland

Certificate of Appreciation, Washington D.C. Royal Embassy of Saudi Arabia.

SOFTWARE PROFICIENCIES

Microsoft Office Suites: Word, Excel, PowerPoint, and Outlook

Adobe Suite: Illustrator, Indesign, Photoshop, Acrobat

Operating Systems: Windows, OSX

AREAS OF EXPERTISE

• Budget Development • Business Plan Development • Capital Improvements

• Change Management • Competitive Analysis • Quality Assurance

• Facilities Management • Financial Management • Organizational Restructuring

• Policy Formulation • Procedure Development • Profit/Loss Management

• Data Analysis • Revenue Growth • Staff Coaching/Mentoring

• Plan Evaluation • Facilities Inspection • Communication

• Food Safety Programs • Food Regulations • Risk Assessment

• Sanitation • Business Process Modeling • Microbial Risk Mitigation

REFERENCES

Available upon request

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