Quality assurance lead
Resume:
Murali Krishna Gurram
******.*********@*****.***
Quality Assurance Lead
Guilderland, NY, 12084
PROFESSIONAL SUMMARY
Result focused and customer oriented QA lead with professional expertise in testing strategy, test planning, estimation, leading testing efforts for complex solutions
Highly ambitious Quality Analyst with 9+ years of extensive experience in full life cycle of software testing including planning, preparation, execution and reporting
Strong understanding of QA principals, QA Process, use cases and Software Development Life cycle - Agile and waterfall
Proven ability to lead complex modules from initial conceptualization through Implementation in global delivery model with test team based both off and onsite.
Extensive working experience in Functional testing, Integration testing, Interface testing, black box testing, smoke testing, system testing, regression testing, SOAP UI testing
Strong experience working with databases - Oracle, SQL server
Organize weekly meeting with the client partners to discuss and formalize the current issues and change requests to be fixed for the month
Established risk based testing and defect management process for offshore testing team
TECHNICAL SKILLS
Programming Languages: Java, PeopleSoft and Siebel 8, HTML
Date bases: Oracle 11g, MS access, SQL Developer
Methodology: Agile, Waterfall
QA Tools: HP Quality Center, IBM Rational, Tosca 12.3, QTP 10.0 and SOAP UI
Operating systems: Windows, MS-DOS
Life Cycle Management Tool: IBM Rational
WORK EXPERIENCE
PeopleSoft - Quality Analyst Lead
NY State Project USA
Accenture
SEP 2016 - Current
Serve as QA lead for State project
Participate in client discovery sessions
Led multiple functional areas in pension system like Service, Loans and Payments
User Acceptance Testing experience with Client
Helping the client by being with them at onsite for few weeks after Go-Live
Establish self as go to person for all the critical issues with client partners and key stakeholders
Organize weekly meeting with the client partners to discuss and formalize the current issues and change requests to be fixed for the month
Provide Pre & Post Go-Live support during critical phase of the project.
Interacting with App Dev team to prioritize the defects based on criticality
Successfully leading and coordinating with offsite team
Define & Document Standard Operating Procedures on daily, weekly, monthly activities.
Provide Subject Matter Expert level support on all critical Defects
Define Continuous Improvement Plans that would translate to a CR which would help to cut down Defects.
Establish my Testing expertise with key client contacts.
Understand client’s end to end Business Technology flow in HCM, CRM to suggest more efficient solutions
Test Break fix and Change Requests, take Go/No-Go decisions.
Siebel 8 – Quality Analyst
Orange Spain CIMA India
Accenture
Jun 2013 – Aug 2016
Coordinating and managing the end to end testing with onshore team (Test planning & Execution), tracking the test status on a daily basis & updating the status to all stake holders
Pro-actively coordinating and following up with Externals team & ensured that they are involved in discussing & finalizing on Test coverage, Planning, Preparation and Test Execution
Managing the Testing team and ensured team members are lined up and assigned for Testing & Test support during various Test phases like end to end Integration and System testing, Web service and Post Go Live Support
Tracking & coordinating the Test status of complex Integrated test packages in multiple phases, ensured that they were completed, to finish the test scope within the expected time lines
Ensuring to get appropriate defects/issues are raised for the issues occurred during Testing & coordinating with Dev team to get these issues fixed at the earliest
Web service testing: Using SOAP UI, make sure that all web services in on-line portals are generating and processing properly
Acting as a key coordinator & POC for KT program from project level for the new resources.
Working as a coordinator for Post Go Live test support.
Integration Testing: Perform testing in an integrated environment and make sure that the integration between the different systems is fine or not
Analyzing Siebel logs to find the exact issue in code and informing the developers.
Preparing the XML for Web service testing which are reusable for Team.
Java – Associate Quality Analyst
Telefonica HERA India
Accenture
Jun 2011 – May 2013
Functional Testing: Test the entire application and make sure that the functionality is covered.
Integration Testing: Perform testing in an integrated environment and make sure that the integration between the systems different systems is fine or not
Web Service testing: Using SOAP UI, make sure that all web services in on-line portals are generating and triggering properly
Production issues: Reproduces and tested issues in production
Sending a daily status reports to onshore Delivery manager
EDUCATION DETAILS
Bachelor of Engineering in Computer Science from VIT University, Vellore, Tamil Nadu, INDIA with 7.7 CGPA
CERTIFICATIONS
IBM Certified Specialist - Rational Clear Quest v7.1
Tosca 12.3
IBM Rational Functional Tester for Java
HP Quality Center 9.2
ADDITIONAL SKILLS
Automation expert on IBM Rational Functional Tester and Tosca
Hands on HP Unified Functional Testing
Hands on Order management
Willing to learn new technology/Automation tools
Strong analytical skills
Problem solving
VISA DETAILS
H-1B VISA valid till MAR – 2023
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