Murali Krishna Gurram

adiq50@r.postjobfree.com

+1-518-***-****

Quality Assurance Lead

Guilderland, NY, 12084

PROFESSIONAL SUMMARY

Result focused and customer oriented QA lead with professional expertise in testing strategy, test planning, estimation, leading testing efforts for complex solutions

Highly ambitious Quality Analyst with 9+ years of extensive experience in full life cycle of software testing including planning, preparation, execution and reporting

Strong understanding of QA principals, QA Process, use cases and Software Development Life cycle - Agile and waterfall

Proven ability to lead complex modules from initial conceptualization through Implementation in global delivery model with test team based both off and onsite.

Extensive working experience in Functional testing, Integration testing, Interface testing, black box testing, smoke testing, system testing, regression testing, SOAP UI testing

Strong experience working with databases - Oracle, SQL server

Organize weekly meeting with the client partners to discuss and formalize the current issues and change requests to be fixed for the month

Established risk based testing and defect management process for offshore testing team

TECHNICAL SKILLS

Programming Languages: Java, PeopleSoft and Siebel 8, HTML

Date bases: Oracle 11g, MS access, SQL Developer

Methodology: Agile, Waterfall

QA Tools: HP Quality Center, IBM Rational, Tosca 12.3, QTP 10.0 and SOAP UI

Operating systems: Windows, MS-DOS

Life Cycle Management Tool: IBM Rational

WORK EXPERIENCE

PeopleSoft - Quality Analyst Lead

NY State Project USA

Accenture

SEP 2016 - Current

Serve as QA lead for State project

Participate in client discovery sessions

Led multiple functional areas in pension system like Service, Loans and Payments

User Acceptance Testing experience with Client

Helping the client by being with them at onsite for few weeks after Go-Live

Establish self as go to person for all the critical issues with client partners and key stakeholders

Organize weekly meeting with the client partners to discuss and formalize the current issues and change requests to be fixed for the month

Provide Pre & Post Go-Live support during critical phase of the project.

Interacting with App Dev team to prioritize the defects based on criticality

Successfully leading and coordinating with offsite team

Define & Document Standard Operating Procedures on daily, weekly, monthly activities.

Provide Subject Matter Expert level support on all critical Defects

Define Continuous Improvement Plans that would translate to a CR which would help to cut down Defects.

Establish my Testing expertise with key client contacts.

Understand client’s end to end Business Technology flow in HCM, CRM to suggest more efficient solutions

Test Break fix and Change Requests, take Go/No-Go decisions.

Siebel 8 – Quality Analyst

Orange Spain CIMA India

Accenture

Jun 2013 – Aug 2016

Coordinating and managing the end to end testing with onshore team (Test planning & Execution), tracking the test status on a daily basis & updating the status to all stake holders

Pro-actively coordinating and following up with Externals team & ensured that they are involved in discussing & finalizing on Test coverage, Planning, Preparation and Test Execution

Managing the Testing team and ensured team members are lined up and assigned for Testing & Test support during various Test phases like end to end Integration and System testing, Web service and Post Go Live Support

Tracking & coordinating the Test status of complex Integrated test packages in multiple phases, ensured that they were completed, to finish the test scope within the expected time lines

Ensuring to get appropriate defects/issues are raised for the issues occurred during Testing & coordinating with Dev team to get these issues fixed at the earliest

Web service testing: Using SOAP UI, make sure that all web services in on-line portals are generating and processing properly

Acting as a key coordinator & POC for KT program from project level for the new resources.

Working as a coordinator for Post Go Live test support.

Integration Testing: Perform testing in an integrated environment and make sure that the integration between the different systems is fine or not

Analyzing Siebel logs to find the exact issue in code and informing the developers.

Preparing the XML for Web service testing which are reusable for Team.

Java – Associate Quality Analyst

Telefonica HERA India

Accenture

Jun 2011 – May 2013

Functional Testing: Test the entire application and make sure that the functionality is covered.

Integration Testing: Perform testing in an integrated environment and make sure that the integration between the systems different systems is fine or not

Web Service testing: Using SOAP UI, make sure that all web services in on-line portals are generating and triggering properly

Production issues: Reproduces and tested issues in production

Sending a daily status reports to onshore Delivery manager

EDUCATION DETAILS

Bachelor of Engineering in Computer Science from VIT University, Vellore, Tamil Nadu, INDIA with 7.7 CGPA

CERTIFICATIONS

IBM Certified Specialist - Rational Clear Quest v7.1

Tosca 12.3

IBM Rational Functional Tester for Java

HP Quality Center 9.2

ADDITIONAL SKILLS

Automation expert on IBM Rational Functional Tester and Tosca

Hands on HP Unified Functional Testing

Hands on Order management

Willing to learn new technology/Automation tools

Strong analytical skills

Problem solving

VISA DETAILS

H-1B VISA valid till MAR – 2023

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