Jonathan Davis

IT Support Specialist

Frisco, CO 80443

adiq30@r.postjobfree.com

970-***-****

I am a very ambitious, hard working and quick learning individual. I have gained knowledge in the field of Information Technology through the Google based Coursera learning platform, attaining an IT Support Specialist Certification. My training included hands on learning of concepts such as operating systems, networking, customer services, system administration and security. I am passionate about learning continuously in the field of IT, and am pursuing A+ Certification. Willing to relocate to: Denver, CO - Golden, CO - Vail, CO Authorized to work in the US for any employer

Work Experience

Veterinary Technician

Frisco Animal Hospital - Frisco, CO

June 2020 to Present

IT experience: Daily login access to hospital network completed through Windows RDP connection. Usage of Windows OS and Windows based Avamark Veterinary software. Creating and managing patient files via Windows File Manager. Contact between employees within the local network achieved using Windows based instant message program. Laboratory machines accessed with the Avamark Windows based software.

Veterinary duties: Include standard Veterinary Practice of a Veterinary Technician. Veterinary Technician

Dogwood Animal Clinic - Round Rock, TX

October 2019 to February 2020

Responsible for taking patients history as well as needed vitals. Administered oral as well as IV/IM medications. Administered sedatives, intubated, and preformed all anesthetic protocols related to anesthesia and surgery. Recovered patients and discussed postoperative care with clients. Some dental experience with dental scaling and polishing. Assisted doctor with administer vaccines as well as nail trims and anal gland expression.

Practice manager/Veterinary Technician

Emerald Vet - Round Rock, TX

July 2018 to October 2019

Responsible for; scheduling appointments, inventory management, client communication, employee training,blood draws, vaccine administration sample analysis, assisting with various surgeries, intubation, anesthesia monitoring, vaccine administration, and assisting doctor with house calls. Other duties included keeping track of inventory and machine maintenance. Veterinary Technician

Central Texas Veterinary Specialty Hospital - Round Rock, TX June 2017 to May 2018

Technician duties included but not limited to; Treatment plan and estimate creation. Discussed cost for treatment, along with updating charges. Patient triage, catheter placement, obtaining samples from patients for diagnostic testing. Patient care included but also not limited to; vital recording,data entry, oral and IV medication administration. Also skilled in surgery prep, intubation, and anesthesia monitoring.

Veterinary Technician

Animal Emergency Hospital and Urgent Care - Raleigh, NC February 2017 to May 2017

Triaged patients, obtained vitals and history, obtained samples for diagnostics . Ran diagnostics, admitted patients, administered needed medication ie; PO/IV/IM/SC. Prepared surgical suite and patients along with induction, monitoring, and post op monitoring of all surgical patients.

Veterinary Technician

Quartet - Cary, NC

October 2016 to February 2017

Triaged patients, obtained vitals and history, obtained samples for diagnostics . Ran diagnostics, admitted patients, administered needed medication ie; PO/IV/IM/SC. Assisted in surgical procedures. Updated charges, balanced and closed financial books. Also responsible for sending record to hospitals via e-mail and Fax.

INTERMIDIATE CARE VETERINARY TECHNICIAN

North Carolina State University College of Veterinary Medicine - Raleigh, NC July 2015 to February 2016

• Monitored and recorded patient vital signs, administered IV and PO medications.

• Responsible for obtaining and storing blood, urine, and fecal samples for complete analysis.

• Placed and maintained both Central Line and peripheral catheters on hospitalized patients. VETERINARY TECHNICIAN

Emergency Pet Car of Round Rock - Round Rock, TX

August 2013 to June 2015

• Triaged incoming patients, and obtained accurate vital signs and medical history.

• Responsible for obtaining samples from patients for all diagnostic testing.

• Obtained radiographs, placed IV and Urinary catheters. Induced and monitored surgical patients. Created treatment plans and discussed cost of treatment with clients, as well as updating patient charges.

VETERINARY TECHNICIAN

Heart of Texas Veterinary Specialty Center - Round Rock, TX June 2013 to July 2014

• Handled client intake and processing along with triaging of patients.

• Performed diagnostic testing including digital radiographs, blood, urine, and fecal analysis.

• Placed IV catheters handled the care of inpatients and outpatients.

• Discussed treatment plans, discharge instructions and processed client check out. VETERINARY TECHNICIAN

Animal Emergency Center of west Houston - Houston, TX November 2012 to February 2013

• Client intake, patient triage, obtained and recorded medical histories.

• Prepared and discussed patient treatment plans with clients

• Prepared surgical suite and monitored surgical patients under anesthesia

• Placed catheters, nasal cannulas, and obtained samples for diagnostic testing

• Performed in and outpatient medical treatments and procedures Veterinary Technician

Animal Emergency & Referral Center of West Houston - Houston, TX August 2007 to August 2011

Client intake, patient triage. Obtained and recorded medical histories. Prepared and discussed patient treatment plans with clients. Prepared surgical suite and monitored surgical patients under anesthesia. Placed catheters, nasal cannulas, and obtained samples for diagnostics testing. Performed in and outpatient medical treatments and procedures.

Education

Google IT Support Specialization in Information Technology Coursera

September 2020 to December 2020

CERTIFICATE OF VETERINARY PARAMEDICS in VETERINARY PARAMEDICS Houston Community College - Houston, TX

August 2006 to August 2007

Skills

• Experienced

• Training

• Customer Service Skills

• Computer Skills

• Outlook

• Inventory

• Scheduling

• Receptionist

• Laboratory Experience

• Triage

• Active Directory

• Computer Networking

• Network Support

• System Administration

• Network Security

• LAN

• VPN

• Operating Systems

• DNS

• Microsoft Windows

• Technical Support

• DHCP

Certifications and Licenses

Google IT Support Specialization

December 2020 to Present

Basic Computer architecture, operating systems( Windows and Linux), remote connection and virtual machines, computer networking, software management, trouble shooting and customer service, routing concepts, VPN's and Proxies, permissioning, package and software management, process management, resource monitoring, systems administrations, configuration, centralized management, implementing/managing directory services, data management and recovery, IT security, cryptology/ encryption, hashing, Network Security

Assessments

Memorization & Recall — Expert

April 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Expert

Graphic Design — Proficient

April 2019

Measures a candidate's ability to create visual media to effectively communicate information and concepts.

Full results: Proficient

Problem Solving — Familiar

April 2019

Analyzing relevant information when solving problems. Full results: Familiar

Critical Thinking — Highly Proficient

April 2019

Using logic to solve problems.

Full results: Highly Proficient

Written communication — Proficient

June 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Customer focus & orientation — Highly Proficient

June 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient

Customer service — Highly Proficient

June 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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