Customer Dental

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

Karina Robledo

(C) 214-***-**** ********@*****.*** Dallas, TX 75217 Hardworking and reliable individual with strong ability at maintaining relationships with customers and clients based on trust, loyalty and skilled service. Insightful seller with knowledge of data analysis, inventory management and shipment processing. Customer service

Data entry

MS Office, Excel

Project scheduling

SharePoint

Shopify

Shipment processing

Inventory management

Invoice preparation

Bilingual

E-Commerce Associate, Forty Five Ten, December 2017-March 2020 Dallas, TX

Obtained customer information from phone calls and email communication and entered in into Shopify to update internal records.

Reviewed customer requests, resolved questions and defined specifications before completing orders. Verified client information and validated data before creating shipping paperwork and internal documents. Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Inspected outgoing packages and documents to verify conformance to customer order requirements and requests. Operations Coordinator, Forty Five Ten, May 2016-December 2019 Dallas, TX

Planned daily operational strategies, including delivery routing, team workflows and quality control. Managed administrative staff and trained new hires on office procedures and policies. Assessed upcoming projects to forecast projected resource requirements. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Assessed, optimized and elevated operations to target current and expected demands. Dental Assistant, Smiley Dental Group, August 2012-May 2016 Dallas, TX

Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.

Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work. Laid out dental instruments and equipment before procedures. Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts. Eastfield College, Mesquite TX May 2011

High School Diploma

Skyline High School, Dallas TX May 2010

Contact this candidate