Sales Executive
Resume:
JULIUS J. SERVANDO
** ***** **. ***** **** Classica Subdivision
Quezon City, Philippines 1900
******.********@*****.***
linkedin.com/in/julius-servando
CAREER SUMMARY
Former Managing Director at Diebold Nixdorf Philippines CPA MBA Dynamic leader that transforms people and organizations
A highly accomplished and versatile Senior Management Executive with invaluable experience gained in international and multicultural environments, specifically in the IT, Fintech, Services, Oil & Gas, Commodities and Trading industries. Possesses a demonstrable track record in establishing startups, successfully leading integrations and growing corporate sales and profitability in challenging and fluctuating markets.
Multifaceted experience includes leading and motivating country teams to convert rudimentary functional groups into high-performing, integrated organizations, as well as management of performance and quality standards, strategic planning start-up, engineering and services and customer support. EMBA, CPA qualified and finance trained with a background in Sales, Operations, Finance Management.
Resourceful, financially astute and adaptable, generates optimal results with a proactive work ethic, energy and desire to continually build on success.
CORE COMPETENCIES
Visionary Leadership
Business Strategy & Planning
P&L Management & Budgeting
High Stakes Negotiations
Tactical Marketing
Partnerships & Joint Ventures
Public and Media Relations
Business Transformation & Restructuring
Change Management
Risk Management
Ethics & Compliance
Government Tenders & Engagements
KEY CAREER ACHIEVEMENTS
2016-2018: Led management teams in identifying and correcting critical problems leading to strengthened product margins, costs reductions, improvement of operating processes and systems and settling of quality and warranty issues – resulting in US$ 1.35 million combined savings over a 2-year period.
2017: Improved subsidiary bottom line performance through integrated operations which led to a high profit mark of US$ 13.5 million, and a 20% increase in free-cash-flow performance.
2016/2017: Won competitive bids at government and commercial banks totalling US$23 million in 2016 and US$25 million in 2017- orders where 55% and 65% of total Philippine market opportunities in those years, respectively.
2016: Led a sales team of four professionals that generated US$43 million in revenue and operating profit of 33% in the highly competitive banking self-service solutions and IT industry.
2014-2018: Achieved an average gross margin of 55% in service revenue of US$21 Million (in 2018) through effective cost control.
2015-2016: Served as Managing Director for Diebold Philippines and Diebold Vietnam
2009-2014: Successfully dominated the Philippine Market over a 5-year period by capturing 65% of the total ATM Network in the country; dominated the banking self-service requirements of 34 of the top 40 banks from 2013 onward.
2003: Launched a Philippine subsidiary of Diebold in 2003 with 13 employees; generated US$1.3 million (23% of Revenue) in operating profit in the first year.
EMPLOYMENT HISTORY
UBix Corporation, Makati City Philippines 2020
Senior Executive Vice President
U-BIX Corporation is a 45-year old, top 1000 company engaging in the sales and distribution of office, production and digital printing machines, and related after sales services.
Responsibilities:
Led the Sales, Finance, Operations and IT Divisions
Oversaw 4 divisions with a manpower complement of 350 sales, finance, technical and support personnel
Developed working capital and loans management plans
Spearheaded a country-wide change by establishing new strategic direction for the combined businesses, leading to financial growth and higher profitability
DIEBOLD NIXDORF INC., Makati City, Philippines 2011 to 2018
President
Diebold Nixdorf is a major global financial self-service & managed services solutions company with headquarters in Canton, Ohio USA.
Responsibilities:
Successfully led the integration in the Philippines of an acquired company; Wincor Nixdorf
Oversaw five country divisions with a manpower of 380 technical and support personnel
Significantly improved subsidiary performance through integrated operations which led to a high profit mark of US$ 13.5 million, and a steady 20% increase in free-cash-flow performance in 2017
Re-engineered the service organization and logistical functions, expense controls, strategic sourcing, and value engineering
Implemented application of practical process improvements (PPI) and lean inventory and logistics best-practices;
Led management teams in identifying and correcting critical problems resulting in: strengthened product margins, reduced and streamlined costs & expenses, improved operating processes and systems and solving of quality and warranty issues - initiatives resulted in $1.3 Million in combined savings over a 2-year period
Delivered a yearly revenue growth of 15% & 25% for Electronic Security business division in 2017-2018, respectively.
Improved efficiencies in service and logistics operations resulting in service margin improvement of 5% or US$1.2 million (2017)
Recognized by Asia Pacific leadership team in 2014, 2015, and 2016 for the top AP organization with extraordinary customer intimacy.
DIEBOLD PHILIPPINES INC. Makati City, Philippines 2003 – 2009
Country Manager & Managing Director
Responsibilities
Managed a team of five business unit leaders and three directors in meeting performance improvement goals for the subsidiary built through organic growth amidst extreme competition and significant financial/operational challenges
Effectively devised and executed strategic and tactical action plans that focused on improving financial performance, establishing optimal & sustainable business growth and building high performing teams to achieve objectives
Strengthened quality delivery of solutions resulting in a yearly revenue growth of 20% in the period 2006-2009 and an improved operating profitability of 33% starting in 2007
Developed continuous process improvement initiatives as corporate targets and customer expectations grew
Spearheaded key cost control and business rationalization initiatives across different functions involving service overheads, headcount, benefits, and role alignment -total savings generated were US$ 1.1 million in logistics alone
EDUCATION & QUALIFICATIONS
2007, China Europe International Business School (CEIBS), Shanghai, China
Diebold Global Leadership Program, Executive MBA
1990, University of the Philippines (UP)
Bachelor of Science in Business Administration, Accountancy
1990, Professional Regulation Commission (PRC)
Certified Public Accountant
LEADERSHIP & PERPFORMANCE AWARDS
2004/2007/2008/2009/2010/2011/2013: DI Master’s Circle Awardee – A global sales recognition award for a select and elite group of global Diebold Sales Professionals
2009: DI Circle of Excellence Awardee – Top 12 Sales Persons across the Diebold Incorporated global organization
2010/2011/2012/2017: Asia Pacific Team Excellence Award - Subsidiary with highest business growth and profitability.
2011: Asia Pacific Outstanding Business Leadership Award – Major deal that generated the best business value for Diebold Asia Pacific.
TRAINING
2018: Diebold Nixdorf Annual Sales & Marketing Training, Phuket, Thailand
2017: Transformation Strategies in Retail Banking Conference, Amsterdam
2017: Diebold Asia Sales Conference, Beijing
2017: Diebold Nixdorf Solutions Conference, Atlanta, Georgia USA
2007: Diebold Asia Leadership Conference, Vietnam
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