Kyle Ormsbee

Jr. Project Manager - Cross Fire & Security CO., Inc.

Brooklyn, NY

A persuasive speaker, longing to hone self improving skills as a leader to influence others into betterment. Highly motivated and determined individual, providing a diligent work ethic. Mindful of future endeavors, unwavering drive to triumph and for success. Authorized to work in the US for any employer

Work Experience

Junior Project Manager

Cross Fire & Security CO., Inc. - Brooklyn, NY

September 2019 to Present

• Collation of all reports (quality, H&S, progress, issues, etc.) into a full project report to keep up to date on progress of all aspects of the project.

• Provide coordination for kick off meetings for projects and ensure that all relevant stakeholders are aware of the tasks required of them.

• Effectively report on Projects, including accurate, effective and efficient project document control and record management.

• Responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project(s).

• Prepare and deliver technical presentations, explaining products or services to current/prospective customers.

• Confer with customers and engineers to assess equipment needs and to determine system requirements.

• Development of an investment business case throughout the front-end planning of a project.

• Making decisions, both large and small for the process and completion of each project.

• Managing the Safety Health Environmental Quality (SHEQ) for the assigned project.

• Develop a Project Management Plan from Concept to Final Release Phase.

• Providing a Project Coordination Function and managing a team effectively.

• Develop, monitor and control project scope, cost, time and quality.

• Help solve problems with installed equipment.

• Obtain Governance approvals for all projects.

• Liaise with clients and suppliers.

• Project Contract Management.

• Life safety and security.

Bank Teller/Customer Service Representative

Landmark Bank - Columbia, MO

September 2018 to July 2019

• Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

• Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.

• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.

• Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

• Performed data entry for continuous progress of sales, complaints, updates on accounts, debts, and personal performance with all banking services.

• Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards.

• Strong and active presence laid the groundwork for peace of mind every day, while helping customers protect what matters most to them.

• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.

• Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.

• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.

• Answer customer questions and concerns about basic banking services, such as account balances and interest rates and fees.

• Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.

• Balance cash drawer in accordance with Bank procedures and regulations including the processing of cashed checks.

• Helped bank customers with financial transactions such as withdrawals, deposits, transfers and check cashing.

• Answers questions in person or on telephone and refers customers to other bank services as necessary.

• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.

• Maintains customer confidence and protects bank operations by keeping information confidential.

• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.

• Work on making sure that consumers are having an outstanding banking experience.

• Comply with all department and company policies, procedures and regulations.

• Contribute to the fulfillment of department and company objectives and goals.

• Maintains the highest level of confidentiality with all information obtained.

• Perform as a team member in allocating and coordinating the work flow.

• Sell savings bonds, money orders, cashier's checks and traveler's checks.

• Contributes to team effort by accomplishing related results as needed.

• Assist customers with replacing lost or stolen credit or debit cards.

• Promoted the establishment's products and payment collection.

• Providing additional products including Personal Money Orders.

• Assist in ordering, receiving, verifying, and distributing cash.

• Reconciles loan coupons and other transactions.

Customer Service Rep/Cashier

Moser's Foods / Show Me Oil CO. - Columbia, MO

May 2018 to August 2018

• Practice the suggestive sell/ offer other products customer may need for complete satisfaction, thank customer and appreciate every customer for their loyalty, adhere to all city, county, state and federal alcohol and tobacco regulations.

• Efficiently operate cash register, making sure to ring all sales and manage cash and credit cards in accordance with company policies and practices.

• Manage cash flow, count cash, process payments during customer checkout and all other customer transactions.

• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Ensure customer satisfaction and provide professional customer support.

• Knowing our products inside and out so that you can answer questions.

• Providing feedback on the efficiency of the customer service process.

• Greet customers with a smile, be friendly, and offer prompt service.

• Operating scanners, scales, cash registers, and other electronics.

• Manage customer payments with a point of sale register system.

• Communicating and coordinating with colleagues as necessary.

• Operate lottery/lotto terminal in compliance with all regulations.

• Managing a team of junior customer service representatives.

• Processing refunds and exchanges, resolving complaints.

• Bagging or wrapping purchases to ensure safe transport.

• Processing orders, forms, applications, and requests.

• Acknowledging and resolving customer complaints.

• Responding promptly to customer inquiries.

• Maintaining a clean work space.

Security Guard

Moser's Foods / Show Me Oil CO. - Columbia, MO

May 2018 to August 2018

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.

• Sustains organization's stability and reputation by complying with legal requirements.

• Ensure the security, safety and well-being of all personnel, visitors and the premises.

• Protect the company's assets relative to theft, assault, fire and other safety issues.

• Maintains environment by monitoring and setting building and equipment controls.

• Contributes to team effort by accomplishing related results as needed.

• Provide excellent customer service.

• Obtains help by sounding alarms.

Service Technician/Installer

Eddie's G.D. Inc. - Columbia, MO

December 2017 to May 2018

• Reading blueprints, setting doors in place, ensuring proper functioning, fabricating doors for custom openings, replacing broken doors, ordering parts like springs and openers, and collecting payments from customers.

• Comprehend customer requirements and make appropriate recommendations/briefings.

• Diagnosing errors or technical problems, determining proper solutions and test tasks.

• Troubleshoot and diagnosed issues with different components of garage doors.

• Providing service and customer support during field visits or dispatches.

• Operate vehicle in a safely manner and use field automation systems.

• Provided customers with recommendations and quotes for services.

• Managing all on site installation, repair, maintenance.

• Follow all company’s filed procedures and protocols.

• Produce timely and detailed service reports.

• Build positive relationships with customers.

• Tie workflow to schedule.

Dedicated Security Officer

Signal 88 Security - Columbia, MO

August 2017 to May 2018

• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.

• Inspecting and patrolling premises regularly.

• Guard the entrances and exits to buildings, protect employees and customers, respond to company alarms and provide general surveillance.

• Communicating with law enforcement, fire departments, and emergency medical personnel.

• Monitoring public access and ensuring the security of all personnel and visitors.

• Effectively recommended appropriate action during emergency situations

• Monitoring surveillance cameras and reporting suspicious behavior.

• Investigating suspicious behavior, incidents, and security breaches.

• Maintaining an activity log and preparing surveillance reports.

• Responding to alarms and analyzing security footage.

• Adhering to company policies and legal regulations.

• Apprehending trespassers and perpetrators.

• Installing security systems and controls.

Crew Member/Cashier

Sonic Drive-In - Columbia, MO

February 2017 to August 2017

• Must learn to how to operate switchboards, record orders and repeat them to the customer in a clear and understandable manner to ensure that all orders are correct.

• Responsible for preparing fountain drinks and ice cream items and if required, they will also need to assist in preparing and cutting food items.

• Greeting customers, taking orders, answering to inquiries, preparing dining areas, ensuring quality control, and cleaning cooking utensils.

• Restocked shelves, cabinets, and drawers with properly up to date items in a neatly and orderly fashion.

• Perform all the tasks delegated by management regardless of what situation been assigned.

• Process cash, check, and credit card payments using cash registers and digital systems.

• Took out trash and recycling in all bathroom, kitchen, parking lot, and dining areas.

• Swept and mopped all bathroom, kitchen, parking lot, and dining areas.

• Make sure that all areas of workstations are clean.

• Worked in a high-pressure environment.

Lead Cook/Trainer

Sonic Drive-In - Columbia, MO

February 2017 to August 2017

• Ensuring proper sanitation and storage of kitchen equipment, and maintaining kitchen sanitation and safety standards.

• Efficiently preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures.

• Make adjustments to food items to accommodate guests with allergies or specific diet concerns.

• Read food order slips and received verbal instructions in preparing food orders for customers.

• Trained and managed new employees to achieve significant improvements in productivity.

• Prepares food by cutting and chopping food items and cooking on grill or in fryers.

• Stock and maintain all food stations, ensuring hygienic work space(s).

• Oversees food handling and preparations throughout a kitchen.

• Prepares food orders efficiently within 2-3-minute time frame.

• Monitor and evaluate staff and coordinate break schedules.

• Answer guest questions about menu and preparation. Vehicle Detailer

JAL Chemical CO., Inc. / Joe Machens Nissan - Columbia, MO June 2017 to July 2017

• Maintained the cleanliness of the vehicles on the parking lot, and take great personal ownership of delivering high quality, detailed vehicles to bring the "WOW" factor to every customer.

• Perform detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors.

• Use a variety of cleaning equipment and products, to recondition used vehicles, and ready brand- new vehicles for delivery.

• Profound ability to maintain vehicle's engine in terms of checking fluids and ensuring proper running vehicle at all times.

• Use good communication and customer service skills in order to determine the desired service of the customer.

• Highly experienced in the cleaning of vehicles by hand, and using different equipment.

• Able to determine requirements for windshield fluid, gas, oil, water and antifreeze.

• Clean vehicles according to company standards or client specifications.

• Keep records related to gas levels and the condition of the vehicle. Call Center Representative

Integral Resources, Inc - Columbia, MO

April 2017 to May 2017

• Utilize communication scripts during inbound and out-bound calls to sell services or products to customers while using the knowledge of company policies and practices to answer questions.

• Use personal knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems.

• Provide quality, professional telephone fundraising programs for non-profit and progressive political organizers.

• Speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

• Identifying customers' needs, clarify information, research every issue and providing solutions.

• Keep records of all conversations in our call center database in a comprehensible way.

• Frequently attend educational seminars to improve knowledge and performance level.

• Build sustainable relationships and engage customers by taking the extra mile.

• Managing large amounts of inbound and out-bound calls in a timely manner.

• Following call center “scripts” when handling different topics.

• Meet personal/team qualitative and quantitative targets. Field Sales Representative

Hydro Pro Tubs / Safely Walk in Tubs, LLC. - Grandview, MO December 2016 to February 2017

• Working outside the office environment sourcing potential customers and maximizing the sales of a company's products or services.

• Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness.

• Cold calling and knocking on doors or scheduling meetings at offices and other establishments.

• Attend meetings, sales events and training's to keep knowledge of the latest developments.

• Evaluating customers skills, needs and building productive long-lasting relationships.

• Report and provide feedback to management using financial statistical data.

• Maintain and expand client database within an assigned territory.

• Research accounts and generate or follow through sales leads.

• “Getting the sale” using various customer sales methods.

• Meet personal and team sales targets.

Aviation Maintenance Technician

United States Marine Corps - MCAS New River, NC

November 2012 to September 2016

• Reaffirmed with QA and Collateral Duty Inspectors (CDI) to resolve issues with solutions to for maintenance, documentation, and required programs for aircraft(s).

• Confirmed with Quality Assurance and Quality Control (QA & QC) that every aircraft is safely inspected and maintained with appropriate required standards.

• Consistently perform any jobs with a team of peers to instruct, advise, cohesively learn on information and knowledge needed for promotion(s).

• Maintained and preserved multi-million dollar helicopter aircraft(s) in a timely and orderly manner.

• Communicated with peers and superiors on a daily basis for time efficiency and job coordination.

• Properly documented and kept records of maintenance hours, working personal on the job.

• Ensured to efficiently conduct "performance" counseling's on peers. Legal Administration Clerk

United States Marine Corps - MCAS New River, NC

November 2012 to September 2016

• Worked with legal documentation that contained sensitive information, such as; PII (Personally identifiable Information) for over 700 individuals on a daily basis.

• Assisted with questions to relieve any and all troubles and ensure them of absolute security about pay, billets, housing, loans, and other legal aided concerns.

• Kept constant communication with peers and superiors to pass pertinent and relevant information in a timely manner.

• Required to take the appropriate training and certifications that were needed to perform the highly case-sensitive job(s).

• Ensured that program requirements and certificates completed would be documented to the employee's account.

• Emailed encrypted case-sensitive documentation to the correct corresponding centers for personal records.

• Filed, scheduled, and/or correct any deficiencies with salary issues, PII, and legal documentation.

• Handled all documentation of meetings to be carefully logged and recorded correctly.

• Communicated with individuals directly in person, email, and/or phone.

• Ensured to efficiently conduct "performance" counseling's on peers.

• Worked on a continuous basis with higher officials and superiors. Mail Order Clerk

United States Marine Corps - MCAS New River, NC

November 2012 to September 2016

• Receiving formal training as listed in the prerequisites and assigned to a military postal facility given in this MOS (job position).

• Kept constant communication with peers and superiors to pass pertinent and relevant information in a timely manner.

• Informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

• Effectively perform any other duties in connection with the proper running of a postal operation.

• Issue and cash LISPS money orders, sell stamps, apply postage to, and mail out parcels.

• Accepting, sorting, manifesting and dispatching all types of mail, to include official mail.

• Perform all duties necessary to the efficient operation of a Marine Corps Post Office.

• Ensured to efficiently conduct "performance" counseling's on peers.

• Receive orders via mail, phone, fax, or other electronic means. Ironworker Apprentice

Union 846 / Stone & Webster/ Alvin W. Vogtle Electric Generating Plant - Waynesboro, GA April 2012 to October 2012

• Fastened bars together with tie wire, placed spacers under re bar in order to lift bars off the deck, installed stairs, installed handrails, and installed curtain walls.

• Responsible for building multi-million dollar metal structures, reactor bowls, and foundations by laying out and fabricating structural steel, sheet metal.

• Built and installed iron, steel girders, columns, and other construction materials to from the structure of buildings, bowls, walls, floors, and more.

• Directed expensive cranes and operations to move structural steel, reinforcing bars, and other materials onto and around the work site.

• Maintained multiple jobs at once from structurally communicating with peers to superiors to ensure the blueprints were followed.

• Unloaded, stacked steel, attached cables to steel, then to the crane, and hoisted steel into place with the crane’s operation.

• Executed welds and cuts steel, interpreted blueprints, and worked with concrete reinforcing steel bars.

• Performed cuts, positioned, and bolted down steel bars to the reinforce concrete.

• Worked on government jobs, recently on a nuclear power plant; Plant Vogtle.

• Welded, and cut structural metal in the job site's fabricating shop(s).

• Placed reinforcing bars into the forms to hold the concrete.

• Joined a union force; local 846.

Construction Foreman

Herman Construction - Harlem, GA

January 2010 to March 2012

• Clean and prepare a job site, loading and delivering materials, and using a variety of tools and machines such as blowtorches, forklifts, levels, lifts, power drills, grinders, saws, pressure washers, and water spraying equipment.

• Ensure workers are qualified and knowledgeable about their roles and to make assignments according to skill sets.

• Responsible for doing manual work requiring high physical fitness and strength to construct structures or buildings.

• Responsible for monitoring the progress of a project and keeping it on track from a time and budgetary standpoint.

• Monitor the work habits and attendance rate of the crew and provide correction(s) when needed.

• Supervise the crew's performance and instruct the work of unskilled and semi-skilled workers.

• Keeps a watchful eye on construction or installation project moving according to schedule.

• Laying foundations, fitting windows, clearing sites, building walls, digging trenches. Education

High School Diploma in College and Technical Prep - Dual Seal Thomson High School - Thomson, GA

2007 to 2011

Skills

• Microsoft Office (Excel, Outlook, Powerpoint, Word)

• Active Learner/Listener

• Adaptability (Situational)/Flexibility

• Thinking Ability (Analytical, Creative, Conceptual, Logical, Quick)

• Attention to Detail

• Banking (Commercial, Core, Internet, Personal, Private, Retail)

• Attentiveness

• Body Language and Non-Verbal Communication

• Business Skills (Acumen, Common Softwares, Sense)

• Commitment to Quality

• Communication Skills (Conversational, Interpersonal, Written, Verbal, Business, Email)

• Data Entry skills (Analytics, Fluency, Visualization)

• Efficiency

• Emotional skills (Control, Intelligence)

• Honesty

• Integrity

• Judgment and Decision Making

• Mathematics and Algebra

• Organizational Skills

• Patience and Self Control

• Professionalism

• Reliability

• Risk and Safety Management

• Self Motivated/Ambitious

• Time Management

• Technology Skills (Knowledge, Troubleshooting, Savvy)

• Team Building (Teamwork, Team Player)

• Social Perceptiveness

• Sense of Humor

• Handle Criticism

• Stress/Pressure Tolerance

Military Service

Branch: United States Marine Corps

Rank: E-2

Certifications and Licenses

Drivers License

September 2019 to January 2024

• New York State Driver License

• Enhanced

• Class D

New York City Code Concepts for Smoke Control Systems October 2019 to October 2020

Presented by: Timothy Costello

Wiss, Janney, Elstner Associates, Inc.

Office: 609-***-****

Cell: 917-***-****

adipx9@r.postjobfree.com

Provider Information: AIA Provider K271, Course 201843WJE Contact: Laurel Fasl

Wiss, Janney, Elstner Associates, Inc.

330 Pfingsten Road, Northbrook, IL 60062

Phone: 847-***-****

adipx9@r.postjobfree.com

• 1 Learning Unit/HSW

CONNECT. PROTECT. INSPIRE. Educational Seminar

October 2019 to October 2020

Course Number: CEU_NF_04

IMSA - "Your Partner in PUBLIC SAFETY"

NOTIFIER by Honeywell

New York, NY

• 4 Continuing Educational Credits (CEUs)

Assessments

Supervisory Skills: Interpersonal Skills — Familiar January 2020

Fostering a collaborative environment and conducting difficult conversations. Full results: Familiar

Logic & Critical Thinking — Proficient

January 2020

Using logic to solve problems.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate