Software Office

Derek B. Hill

936-***-**** · *****.*****@*****.***

OBJECTIVE

Seeking to further grow in IT career as a Network or Systems Engineer/Administrator. As a Network Specialist IV

working for the last 5 years and 1 month, and Network Specialist I for 1 year and 6 months with the Windham IT

Department, there have been numerous projects and challenges.

With building/maintaining/managing over 100+ servers (20+ thin client labs each site) to meet the needs of the

clients/users for Windham, there now is a more standardized procedural process that is more time and cost effective. We were

able to decentralize each site server (over 80 site locations) to allow the thin clients to balance the processing load of the

servers, allowing us to cut cost in half for future server rollouts (5 year lifecycles).

Seeking a position to utilize my experience in the IT field (9 years) with CCNA certification. My goal is to acquire more

certifications in the IT field to further expand my knowledge and training to benefit a company to save time that is crucial

and cost that is valuable.

EXPERIENCE

Network Specialist IV, Windham School District (5 years and 1 month)

Design, prepare and maintain complex scripting and programming for automatic system functions.

Maintain Installation, Configuration and Updates for Windows Server Operating Systems (2003, 2008r2, 2016, 2019).

Manage performance tuning of networked resources through several platforms (VMware, Windows, Linux).

Build servers from bare metal to production for 100+ computer labs in state to meet necessary functionality.

Maintain routine backups virtually (VMware/Linux) and physically (Windows).

Perform routine work for domain environment (Active Directory, DNS, DHCP).

Manage VLAN HP switch for public/private ip subnet addressing.

Design, implementation and configuration of thin client images used the WSD computer labs. (use of various scripting/programming for user ease of access and standardization across all Windham computer systems)

Work with SSH(Linux) and proxy networks for secure data accessibility.

Research, reviews and evaluates hardware/software for the use in WSD computer lab systems.

Use of central remote management technologies for remote access such as RDP, VNC, VEEAM (for system statistics and performance health), VMware ESXI VCENTER (datacenter clusters for multiple VMware hosts), Deep Freeze Enterprise Console for 20+ workstation labs.

Perform network bridging for lab server equipment in combining 2 separate labs together, and keeping physical server space and usage at a minimum for cost effectiveness.

Perform remote multicast imaging of thin clients in labs through network imaging tools.

Manage Nexenta storage virtual appliance (Linux) system for security and ease of accessibility for users

Network Specialist I, Windham School District (1 year and 6 months)

Travel 50-75% in North Texas region to support/maintain lab computer systems in state of Texas (approximately 20-25 units were covered).

On-site installation, configuration, troubleshooting and setup of thin clients, desktops, peripherals, switches, hubs, routers, printers, and servers for Windham Education office and lab equipment.

On-site installation/repair of CAT5 network cabling/RJ45 port jacks for LANs (tracing cable lines for office connections and new setup of lab computers *up to 30 workstations*).

Responsible for giving login instructions to users (in office and in labs).

Assist users with application software use, changing passwords, and specific workstation performance as needed.

Perform imaging restores of any individual (unicast) workstation backups for office computers and lab standardized (multicast) thin clients using backed up images on a network.

Help with writing script processes to automate any computer system functions such as file backups, fixed disk administration, individual physical workstation PC or virtual server configurations.

Use of remote access technologies such as VNC, RDP, VMware to gain access to network resources through LAN/WAN.

Perform troubleshooting and recovery of system hardware failures

Technical Assistant/Support, Aragon Middle School, 12508 Windfern Rd., Houston 77064 (3 months)

Truitt Middle School, 6600 Addicks Satsuma, Houston, TX 77084 (3 months)

Thornton Middle School, 19802 Kieth Harrow Blvd., Katy, Texas, 77449 (2 years)

Provide technical support of hardware to include troubleshooting hardware problems; identify hardware for repair; install cards; and set switches or jumpers on hardware to make the hardware compatible with software installation requirements.

Provide assistance and support for Windows Desktop and Server Operating Systems (2008/2003)

Provide technical support of software assigned to campuses including troubleshoot software problems; identify software installation problems; install software fixes; and assist with software “pushes” across the network.

Assist the Technology Services department in performing hardware and software inventories.

Provide for initial setup and movement of hardware.

Transport CPU or other small peripherals to ISC and back to campus for purposes of support.

Coordinate with Department Chairpersons for ordering of supplies for campuses.

Maintain budget records.

SPECIALSKILLS/CERTIFICATIONS

CCNA Certified (200-301) Achieved on July 24th, 2020 (Acclaim digital badge can be given if needed)

Web Design (Created Web-site for First Baptist Church, Duncanville, TX) project in College

Database Development (Designed application point-of-sales system for tennis academy) project in College

Programming (Knowledgeable with HTML, JAVA, JAVASCRIPT, C++, Batch, Powershell, VBS, SQL)

Proficient in use of Remote Technologies (VNC,RDP, SSH, Telnet, VMware, Dell Open Manage, VEEAM)

Skilled in use of Server and Desktop Operating Systems (Windows Server 2003, 2008r2, 2012,2016,2019 Linux Server Ubuntu, Red Hat, CentOS, Debian/ Windows XP,7, Vista, 10).

Very knowledgeable of Server RAID array drive structure (RAID1, 5,10,50)

Complex knowledge of Dell and HP servers including CPU/Memory/Hard Drive and Network Performance and Use

Pursuing further IT certifications and training (CCNP, VMware VCP, MCSA, MCSE)

Working knowledge of VLANs, OSPF, CDP, subnetting, trunking, Layer 2 switching, Layer 3 switching and routing

Expanding knowledge with using EVE-NG (virtual network emulator) and Cisco Packet Tracer (network simulator) for testing real network environments for best efficiency

EDUCATION

Bachelor of Business Studies, (Management Information Systems) May 2009

Dallas Baptist University, Duncanville, TX

GPA in Major: 3.5; Overall GPA: 3.08

Classes:

Principles of Financial Accounting (ACCT 2301)

Principles of Managerial Accounting (ACCT 2302)

Financial Corporate Management (FINA 3301)

C++ Programming

HTML Programming

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