ENDYASIA
HUMPHREY
@ ********@*****.***
a Arlington, TX 76013
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
PROFESSIONAL SUMMARY
University Of Mary Hardin-
Baylor
Belton, TX
No Degree: Film
Sam Houston State
University
Huntsville, TX • Expected in
06/2021
Bachelor of Arts: Film
The University Of Texas At
Arlington
Arlington, TX • Expected in
06/2022
Bachelor of Arts: Sales And
Marketing Education
SKILLS
Exceptional Customer
Service
•
• Sales training
• Upselling
• Problem-solving skills
• Multi-tasking strength
• Excellent people skills
EDUCATION
Telvista - Sales Associate /Technical Support
Representative
Dallas, TX • 07/2020 - 11/2020
Jeep Chrysler Dodge City - Customer Service Associate Huntsville, TX • 11/2019 - 04/2020
Promark Solutions LLC - Call Center Associate
Huntsville, TX • 05/2019 - 08/2019
WORK HISTORY
Resolved issues with systems, hardware and telephones quickly and accurately.
•
Recorded and maintained relevant notes for each client and work order.
•
Maintained records related to sales, returns and
inventory availability.
•
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
•
Managed customer relations and customer service
through daily communication and interaction.
•
Advocated for customers and reported on observed areas for product or service improvement.
•
Reached out to customers after completed sales to
suggest additional service or product purchases and inquire about needs or concerns.
•
Achieved and consistently exceeded revenue quota
through product and service promotion during routine calls.
•
Target - Customer Service Cashier
Fort Worth, TX • 06/2018 - 08/2018
Reduced downtime to support quality control, boost revenue and complete projects on time and under
budget.
•
Resolved customer complaints and maintained clean and tidy checkout area.
•
Assisted customers by answering questions and fulfilling requests.
•
• Educated customers on promotions to enhance sales. Monitored self-checkout systems and provided assistance or intervention where required.
•