Experienced Warehouse Operations Professional

PROFILE

Warehouse operations professional bringing extensive leadership experience in high volume distribution centers. I have experience in many different departments, including pick / pack & shipping operations, customization, customer service and quality assurance.

EXPERIENCE

Assistant Operations Manager, West Chester Protective Gear — 2017-2020

I developed and built the customization department for high visibility apparel. I collaborated with sales and product management to create an order proofing process. My team maintained 100% service level for the first year of operation. I led the retail picking and shipping departments. I led a staff of up to 25. I coordinated with LTL carriers daily for load pick-up. I ld retail warehouse compliance initiatives to increase shipping efficiency. I created an audit program used for outbound orders.

Operations Supervisor - Cornerstone Brands — 2006-2017

I led a high-volume value-added-services department for 5 years. I developed process improvement initiatives to drive operational efficiencies. I was responsible for managing production and labor hours for up to 50 associates. My department achieved 99% service level on shipments. I managed a high-volume pick / pack department. I led the shipping, QA and Outbound Customer Service teams. I worked with the call center to develop reporting between the operations.

SKILLS

Project planning, development and implementation. Cost reduction strategies. Process improvements. WMS. Microsoft Office Suite. SAP. Extensive experience with cross departmental collaboration.

REFERENCES

Rob Clark - Director of Logistics & Warehousing - West Chester Protective Gear - 513-***-****

EDUCATION

University of Cincinnati — 2003-2004

KEVIN M. SCOTT

513-***-****

***********@*****.***

6039 Magnolia Woods Way Cincinnati, OH 45247