Mechanical Engineer Manager

L Y A S AMSURI

M E C H A N I C A L E N G I N E E R / G L O B A L S E R V I C E T E A M L E A D E R

Los Angeles, CA LinkedIn.com/in/LyaSamsuri **************@*****.*** OBJECTIVE

Practical & versatile Engineer, Team Leader, & Project Manager with 4 years of experience in ISO 13485 leading field & technical teams collaborating on the troubleshooting & QA/QC processes in a fast-paced, technology-driven environment with strong customer facing responsibilities. Professional history includes a variety of technical positions, ensuring a down-to-earth approach to project management & biomedical product design. E D U C A T I O N — E XPERIENCE

M.S. in Engineering Management

Westcliff University

Los Angeles, CA

Expected Graduation: Jan. 2023

B.S. in Mechanical Engineering

California State University, Northridge,

Los Angeles, CA

Jan. 2015 – Dec. 2017

K E Y S K I L L S —

ISO 13485 mid-level management

Proactive team leader & member

Cooperative project management

Detailed technical documentation

Practical product design

Methodical QA/QC

Excellent verbal & written

communication

Proficient troubleshooting &

problem-solving

Self-motivated

Software: Microsoft Office,

SolidWorks, VBA, MATLAB,

LabView, Arduino, FormStack,

WebMerge, Monday.com

Languages: English & Malay

Global Service Team Leader • Jul. 2019 – Present

LIGHTMED (Ophthalmic Laser Manufacturer) • San Clemente, CA, USA

Supervise the ISO 13485 Service Department in the USA office

Implement multiple automation & digitization SOPs for global efficiency

Manage global projects & education planning while maintaining strong local & international client relationships

Consult in the product designs of new micro/macro ophthalmic laser technology

& devices while optimizing the global QA/QC standards Laser Service Engineer • Jan. 2019 – Jun. 2019

Cresent Laser Technologies (Medical Laser Service Provider). • Charlotte, NC, USA

Performed service & preventive maintenance on medical laser systems

Practiced troubleshooting, solving, & documenting technical writing of ISO 13485 medical laser systems & equipment

Improved overall efficiency by implementing multiple automation & digitization documentation processes

Delivered outstanding customer service & negotiated resolutions to conflicts Field Service Engineer I • Feb. 2018 – Dec. 2018

Reliable Laser Solutions (Medical Laser Service Provider) • Los Angeles, CA, USA

Same as above

Student Assistant, Dept. of Physics & Astronomy • Aug. 2015 – Dec. 2017 California State University, Northridge • Los Angeles, CA, USA

Provided departmental learning support & management to students

Liaised between students & professors

Intern, Dept. of Business Acquisition & Development • Jun. 2017 – Aug. 2017 Sapura Energy Berhad (Oil and Gas Company) • Kuala Lumpur, Malaysia

Coordinated employees & resources throughout business procurement cycle

Facilitated a team of 6 with daily tasks & goals

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