Manager Service

PROFILE

With a background in the food service industry, my abilities to multitask and provide

excellent customer service are unparalleled. Experience in umpiring has developed an ability to handle pressure situations with calming ease. As a band manager, I embrace a leadership role with an abundance of fiscal and organizational responsibilities. EXPERIENCE

SERVER / FOOD RUNNER, COMMONWEALTH TAVERN, CHICAGO, IL — 2019 - 2020 Integral member of both front and back of house staff. Responsibilities included customer service, waiting tables, maintaining organization with orders in kitchen, bussing tables, cleaning, answering phone calls, etc. SERVER / BARTENDER, KNEAD GREAT PIZZA, CHICAGO, IL - 2018 - 2019 Head server and full service bartender in charge of overseeing all front of house operations. Responsibilities included customer service, waiting tables, shift scheduling, dining room set up / take down, attending to all phone calls and online orders, etc. BAND MANAGER, FLORA, CHICAGO, IL — 2016 - PRESENT

As the sole manager of a pop rock band, I have honed many unique managerial skills. Responsibilities include answering emails promptly, creating and executing a detailed plan, booking and scheduling all shows and tours, creating and balancing a budget, etc. UMPIRE / FIELD MAINTENANCE, WARREN PARK, CHICAGO, IL — 2008 - 2018 Over ten years experience working with children, parents, and coaches of varying ages and skill levels. Skills developed as a baseball umpire included the ability to handle pressure situations calmly and in control, as well as manage individuals fairly. EDUCATION

University of Illinois, Champaign-Urbana - Psychology and Social Work - 2017 SKILLS

• Extremely personable and excellent with customer service

• Strong multitasker with ability to handle multiple tasks or projects at once

• Well organized, timely, prompt, and able to meet deadlines

• Ability to handle pressure situations well

• Hard working and ability to acquire new skills quickly REFERENCES

Mike Waicekauskas. Knead Pizza. 708-***-**** ***************@*****.*** Mike Jannusch. Commonwealth Tavern. 312-***-**** ***********@*****.*** Maxwell Miller

2323 N CALIFORNIA AVE, CHICAGO, IL 60647 — 773-***-**** — ***********@*****.***

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