Administrative Staff
Resume:
Janine Pasquet Benoit
Houston, TX 77064
******.*.******@*****.***
Objective
To obtain a position that will utilize my years of professional experience and strong work ethic to meet set challenges and foster a teamwork environment.
Orkin Pest Control July 2020 – Current
Customer Support Specialist
oResponsible for routing of 4 technicians in the Houston and surrounding area.
oHandling customer calls for service and assist with billing questions and concerns.
oHandle collection calls for customers of assigned technicians.
oReview accounting batches for accuracy and close as needed.
oHelp to foster team environment while working independently.
Americares Foundation, Inc. (Contract) July 2018 – June 2020
Administrative Assistant
oAssist with calendar scheduling, negotiating hotel stays and overall travel arrangements.
oReview new hire/termination paperwork, laison to headquarters in regarding to HR questions.
oResponsible to track all office equipment and maintain office supply inventory.
oAssist in maintaining up to date documentation in Sharepoint and ASANA.
oProcess purchase requests and handle budget review along with Deputy Director.
oHandle all administrative duties for staff in Houston, Beaumont and Corpus Christi.
oOffice Opening and Closing Coordinator for leases in Houston and Beaumont.
oExecutive Assistant to Deputy Director.
Schindler Elevator Corporation, Inc. April 2008 – April 2014
Field Staff Associate – June 2011 to April 2014
oService Department Associate for Sales Staff and Superintendents.
oBook service contracts, provide customers assistance with billing, insurance and contractual needs.
oOrientation, training assistance, process new hire documentation and payroll information.
oMaintain accurate fleet information, order vehicles and oversee general fleet condition.
oPayroll changes, administration of HR files and general employee assistance.
oOffice move coordinator as well as point person for office suite improvements and maintenance.
oMaintain accurate safety data on all district staff, as well assistance with training and material disbursement.
Field Sales Coordinator - April 2008 to June 2011
oProject Manager for assigned projects in New Installation Dept. as well as Modernization Dept.
oProcess legal review information, submittals and drawings as well as change orders and permit requirements. Complete project process from job folder to close out paperwork direct line of contact for General Contractor and associated superintendent.
oEnsure smooth transition of each project from job acquisition to order fulfillment.
Cypress Fairbanks School District August 2000 – August 2007
oCampus Secretary – School Year 2006 – 2008
oCampus Administrative Assistant – School Years 2004 – 2006
oCampus Receptionist/Workroom/Classroom Aide – School Years 2000 – 2004
The Standard Life Insurance Company October 1998 – February 2000
Group Office Supervisor
oTraining, review and development of all non-sales staff.
oNew hire orientation, new hire/termination paperwork, implementation of benefits and training as well as vacation scheduling and approval.
oPrepare, submit and issue checks, expense reports, sales and disbursement reports as well as preparation and management of office budget.
oMaintain network and communication system for office. Resolve hardware and software system issues.
oPersonally responsible for large case account management from sales quote to installation and service.
UNUM Life Insurance Company November 1990 – October 1998
Office Administrator – June 1996 – October 1998
oAssist GM with meetings, correspondence, travel and performance reviews.
oResponsible for all personnel functions of support staff including new hire orientation, paperwork and benefits. Track vacation, sick time and leave information.
oIdentify, schedule and conduct training for non-sales staff.
oAdminister and maintain network, phone and office security systems.
oBudget preparation and maintenance. Check request, purchase orders and financial reporting.
Sales Support Representative – October 1990 – May 1996
oAssist brokers with coverage and product selection.
oApplication review and submission.
oMaintained average caseload of $200K in pending premium
Education
Stephen F. Austin State University - Business Administration – Completed 3 years
Skills
Bilingual – Some conversational Spanish
Computer Skills - Microsoft Office Suite, SAP, Lotus Notes, Share Point, ASANA
Excellent communicator in both written and oral form
Enhanced ability to multi-task; superior project management skills
Typing – 60 WPM
Above all, I am an extremely hard worker and I enjoy resolving difficult challenges.
Contact this candidate