Name: Thomas A. Roiland

Location: **** ***th St. St.Cloud MN 56301

Phone: 320-***-****

Total Years Experience: Thirty one

Sr Technical Consultant, Engineering

Cisco Certified Network Professional.

Cisco Certified Network Associate

Cisco Certified Network Associate Voice

Experienced in Network Assessment, Design and Implementation.

Excellent problem solving and communications skills.

Work effectively in team environment.

Excellent understanding of structured wiring systems.

Excellent supervisory and project management skills.

Continuous Quality Improvement experience, focusing on meeting customer needs Work History

Cray Inc. Bloomington MN March 2016 - present

Connectivity Lead

Responsibilities included:

Installation, configuration and integration of Cisco Routers, Ethernet switches, and Remote Access products.

Network Assessment, Design and Implementation.(WAN and LAN)

IPAM, PRIME and Solar winds experience.

Vendor management

Technical project management ranging from new sites to new technologies

Team Lead with one direct report

AT&T –Minneapolis MN December 2004 – March 2016

Professional-Technical Consulting Engineer

Responsibilities included:

Post sales installation, configuration and integration of Cisco Routers, ATM switches, Ethernet switches, and Remote Access products.

Network Assessment, Design and Implementation.

Provide onsite and remote support for on going evolution of IPT environments.

Provide onsite support for Cisco Telepresence solutions.

Provide LAN and WAN analysis and problem resolution using a variety of tools and experience.

Provide knowledge transfer and hands on training to customers and co-workers.

Assisted in the deployment of Cisco IPT to Best Buy stores. Approximately 1200 sites. This included hardware deployment, trunk, pri, analog and digital gateway configuration.

Call manager configuration for Best Buy including user deployment, limited dial plan configuration.

I was lead field engineer on over 150 Best Buy store IPT upgrade, conversion and new store openings. Duties consisted of hardware installation, test and verification of POTS and digital connectivity. Training of store staff and ensuring proper function of phone system.

I was a managing field engineer for the creation of over 2000 configurations for the Sears AVPN implementation. My duties included document creation, engineer assignments and verification of configuration changes. Our team had a less that 3% failure rate on all configurations created.

Remote support for Shoretel phone systems including installation, upgrade and maintenance.

Some Vmware experience

SBC DataComm –Minneapolis MN July 2000 - December 2004 Presales Systems Engineer II

Responsibilities included:

Pre sales design and consultation services for WAN and LAN network designs and integration. Provide detailed parts list for customers as required.

Presales network configuration support for local sales force.

Training of local sales force on technical issues.

Promote account control with clients.

Develop strategic alliances with both vendors and customers.

Technical Project Lead for VoIP deployment for Cray Inc.

Demonstrate and anaylize developing networking technologies.

Provide value to customers and team via research and recommendations Central Minnesota Computing Center St. Cloud MN February 1998 - July 2000 Technology Support Engineer

Responsibilities included:

Support onsite and offsite computer systems. Support of school district networks.

Cisco Certified Network Associate. ID CSCO10017572

Director of CMCC's Regional Cisco Network Academy.

Train local Cisco Network Academy Instructors.

Install and maintain Winnt 4.0 server and Internetworking architectures.

Install and maintain Microsoft SQL server and custom shell.

In charge of all onsite tape backup with Seagate Backup Exec.

Exposure to Novell networks.

C. U. Processing Bellevue WA May 1987 – February 1998 Field Engineer

Responsibilities included:

Field service support of all off site communications and all related hardware.

Support of hardware and software for all computer, and communication equipment in the office.

Exposure to Novell, and WindowsNT Local area networks.

Install and maintain WIN95 and Windows 3.11 Local area networks.

Install and maintain client server Wide area networks via TCPIP protocol.

Provide customer assistance with soft and hardware related issues.

Familiarity with the OSFI and SCO unix, Windows3. 11, WIN95 and DOS operating systems.

Provide accurate and timely data processing of twenty-eight credit unions Education:

NORTHWESTERN ELECTRONICS INSTITUTE Minneapolis MN

Associates degree in Electronics Technology

Grade Point Average for all courses was 3.5.

Member of student council for entire tenure.

Navy Corpsman school Great lakes IL

Equivalent to licensed Practical Nurse.

Graduated in the top five percentile.

Professional Coursework:

Cisco emergency responder March 2010

Cisco Implementing cisco IOS Unified communications February 2010

Cisco Implementing and configuring Cisco Nexus 5 and 7k switches November 2009 Skills / Certifications:

Cisco certified network professional Current till August 2019

Cisco certified network associate Current till August 2019

Cisco certified network associate voice Current till August 2019

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