DAVID JOHNSON

*** ******** **** ***** **********, MO 63385 adipcw@r.postjobfree.com 636-***-****

SENIOR BUSINESS ANALYST

Project Management System/Application Development Integrations Dynamic, self-driven, IT professional offering an exemplary record of achievement delivering technical and strategic leadership supporting the design, development and management of systems, primarily within the healthcare industry. Adept at driving continuous enhancement and increased automation of processes aligned with business requirements, needs and objectives. Applies technical expertise in business analysis to support, compile and report key information guiding and steering system and application development and integration. Manages and collaborates on system development lifecycle, from requirements gathering and analysis to production. Recognized for capacity to cultivate close and highly collaborative relationships with internal user groups, management and executive leadership, enabling accurate gathering and articulation of requirements and expectations. Possesses exemplary project management skills, efficiently steering multiple projects from conception through to implementation. Skilled at managing relationships with external vendors and service providers with a proven record in negotiating and managing contracts. Core Competencies

Business Analysis

Application/System Development

Requirements Gathering/Analysis

Project Scoping System Administration

System/Data Security

Disaster Recovery

Automation

Testing Strategy/Planning

Troubleshooting/Root Cause Analysis

Team Leadership

Vendor Relations

Technical Documentation

User Training

Cross-Functional Collaboration

Agile/Scrum Methodology

PROFESSIONAL EXPERIENCE

BJC HEALTHCARE, St. Louis, MO Jun 2015 – Present

Senior Business Analyst (Jan 2016 – Present)

Deliver astute project management and application of Agile/Scrum methodology to steer implementation and support of Epic EHR application and integration of Soarian across 200+ BJC Healthcare facilities to significantly increase efficiency.

Saved hundreds of thousands of dollars by identifying within pharmacy application and working collaboratively with application and vendor support team to develop solution, along with designing reports to identify incorrect charges to enable revenue team to identify and resolve thousands of charge errors.

Proactively collaborate on all stages of systems development lifecycle, including requirements gathering/analysis, production releases/optimization, and facilitation of development meetings with application and vendor teams to define scope, determine technical and business specifications, and milestones.

Coordinated meetings with multiple teams to analyze and implement customer-driven optimizations and support application SLAs.

Effectively develop and present business case documents for Management that demonstrate value in utilizing outside vendor services such as application analysts to access secure websites for maintenance and troubleshooting of e-Prescribe, and controlled substance databases.

Managed procurement and configuration of 3rd Party test systems and developed solution utilizing existing test systems to significantly reduce development time and save $20,000 in costs for Pharmacy automated medication dispensing system.

Lead creation of test scenarios, development of scripts, and results analyses, covering functional testing, integrated testing, and user acceptance testing.

Collaborated with state and federal government in reporting administered vaccinations, syndromic surveillance, and controlled substance monitoring to ensure compliance with national Meaningful Use stage three standards, resulting in government funding revenue intake of thousands of dollars. Desktop Support Senior Analyst (Jun 2015 – Jan 2016)

Managed BJC Healthcare Enterprise Capital Desktop team, steering planning and delivery of support projects including various large-scale projects.

Provided effective on-site and remote technical support to users, planned and managed installation of new hardware and software, system patches and configurations.

Applied technical expertise and troubleshooting skills to identify and resolve issues with desktops, mobile devices, applications and peripheral equipment.

Utilized advance knowledge of internal systems and applications, and 3rd party software products to develop program for customization and integration.

David Johnson 2 P a g e - R e s u m e

WENTZVILLE SCHOOL DISTRICT, Wentzville, MO Oct 2009 – Jun 2015 Technology Specialist

Delivered technical oversight and support of systems, software and hardware, including monitoring and configuration of network to optimize performance and security.

Planned and managed distribution, development and monitoring netbooks in support of the district’s decision to issue every student with a device.

Applied expertise to design infrastructure for businesses to support 2000+ users, along with administering networks through the creation of user accounts and management of permissions.

Defined, developed and managed network and database security, and efficiently maintained and developed bug fixes and patch sets for web applications.

Supported leadership by providing recommendations on architectural improvements, design solutions and integration solutions.

Provided training to IT team on network security and troubleshooting of data circuits. BJC HEALTHCARE, St. Louis, MO Sept 2008 – Jun 2009 Business Analyst (Contract)

Played a key role within the implementation team installing a Single Sign On product.

Worked collaboratively with internal implementation and application teams, and vendors on all phases of the systems development lifecycle.

Prepared and presented status reports to Project Management to support maintenance of project schedules and scope.

Designed and delivered training to end-users demonstrating use of SSO application. EDUCATION & CERTIFICATIONS

UNIVERSITY OF PHOENIX, Tempe, AZ

Bachelor of Science, Information Technology ISS, 2015 Associate of Science, Information Technology ISS, 2009 EPIC Interface Development Certified

Cloverleaf Interface Engine Certified

TECHNICAL EXPERTISE

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) LanDesk (Lenovo Remote software), Epic, Cloverleaf, SharePoint, Service Now Incident management software HL7 messaging language; XML, HTML., SQL, MYSQL, JIRA

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