Assistant Sales

Emmah Chileshe CURRICULUM VITAE

PERSONAL DETAILS

Name : Emmah Chileshe

Sex : Female

Nationality : Zambian

NRC No. : 171214/65/1

Mobile No. : +260*********/097*******

ACADEMIC

Tertiary Education : Certificate in Health Care 2003 - 2004

SKL College

Advanced Certificate in Secretarial and Word Processing 1998 - 1999

Mel Computers - Kitwe (Zambia)

Secondary Education : Ibenga Girls Secondary School 1993 – 1997

Primary Education : Nkana Trust School 1988 - 1992

TASK SUMMARY

1.Supervision of staff – working in their various departments; staff meetings to ascertain outstanding tasks; delegating tasks

2.Procurement of office supplies

3.Setting up of trainings

4.Maintenance of work environment

5.Performance Management

6.Recruitment – advertising, selection, interviews, orientation

WORK EXPERIENCE

May 2018 to Date Me Longteng Grinding Media (z) HR/Admin Assistant

File Management.

Recruitments

Management of performance appraisal system

Manage staff applications/renewals to affiliated bodies

Registration and management of Employees registration for Medical Cover.

Management of Employees daily attendance Register.

Management of Employees Leave Schedule

Assists with initial payroll inputs

Taking and typing of minutes during company meetings

Daily Administrative work

April 2017 to April 2018 Mercury Express Logistics Customer Service Assistant

Management of general day to operations of the business

Handling client queries and contacting them and providing feedback on their deliveries

Managing daily sales and cash from sales

Preparing month end billing reports for the branch

Managing daily / weekly / monthly sales reports for the Kalumbila branch

Receiving and responding to emails promptly

Advertising company services to potential clients

Management of Petty Cash

Banking

2008 – 2011 SKL Care and Recruitment Agency

Office Administrator

Recruitment of agency staff

Conducting orientation for new staff

Managing staff by observation – Spot checks (announced and unannounced)

Record management for agency staff

General office administrative work

Care Coordinator and Supervisor

Working closely with Social Services to meet client needs

Creating care plans for clients

Inducting Care Givers and familiarizing them with their roles

Attending to client queries and complaints as they arise

Attending meetings, seminars and workshops that were work related

Supervision of Care Givers and ensuring quality maintenance

Was a liaison between Social Services and clients

June 2005 – Dec 2007 SUPREME Care Services

Care Coordinator

Preparation of Care Plans for new service users.

Following up and making of hospital appointments and recreational appointments for the service users

Ensured that if there were any changes in the care policy, it was documented and all care givers made aware of the new changes

Oct 2004 – June 2005 SKL Care and Recruitment Agency Internship

Care Provider for various clients

2001 – 2003 Afex Motors Limited Company Sales Assistant

Jan 2000 – Dec 2000 Ntukuta Import and Export Admin Assistant

KEY ACHIEVEMENTS

Increased current client base by building trust and reliability

Ability to handle duties outside outlined expected tasks

Improved rapport with clientele

PERSONAL SKILLS AND ATTRIBUTES

Organisational Skills - the ability to go into an organisation and based on its objective to re-arrange and come up with better systems to the client specifications

Able to and have worked in multi-cultural environments

Ability to work and make decisions under pressure, meeting required deadlines

Self-Motivated - intrinsically motivated

Can work in diverse Industries - easily adapts to change

REFEREES

1.Mundia Mundia

Human Resource Specialist

ME Long Teng Grinding Media (Z) Ltd

Industrial Park

Kalumbila

Zambia

Mobile No. +260-***-******

E-mail: ************@*****.***

2.Mario Manda

North Western Supervisor

Mercury Couriers

Solwezi

Zambia

Mobile No.: +260-*********

E-mail: *.*********@*****.***

3.Priscilla Kadzere

SKL Recruitments and Care Agency

Wembly

Mobile number: +447*********

E-mail: ****************@*****.**.**

Contact this candidate