MICHAEL, David Aondonengen

No.*, Ahmadu Ali Crescent,

Utako, Abuja-FCT.

adip5l@r.postjobfree.com

+234(0)81-0368-6158

SUMMARY

I am an enthusiastic and flexible person who is result-driven. I acquired my first degree in economics with 7-years of teaching, office administration, legal processes, leadership, customer service and HR experience. I have impressive IT skills including intermediate level Networking and Programming experience. Constantly improving is my lifelong principle and I have undertaken courses in management, psychology, strategic thinking, writing and strategic problem solving. While preferring to work as a team, I also devote good time and research to seeing that goals are achieved.

PERSONAL DETAIL

Date of Birth: 4th

March, 1989

Gender: Male

Marital Status: Single

SKILLS/COMPETENCIES

• Impressive computer/IT skills

• Good communication and teaching skills

• Ability to simultaneously multitask and hit targets

• I am result oriented, I complete every task given me

• I can get along with vast personalities and working conditions

• I am dependable, confident, flexible and adaptive

• Good leadership and interpersonal skills

• Good computer and research skills.

WORK EXPERIENCE

HR ASSOCIATE, March 2018 – November 2019

OUTSOUCE GLOBAL, Abuja:

Daily update of departmental database

Scrutinizing applications/CVS

Phone Screening/Interview Schedule

Visitors log/sheet

Managing interview log (synchronizing)

Keeping and managing call logs

Raising tickets (mails, technical & ors)

Issuing clearance forms to serving corps members and interns.

Issuing warning notices to agents and updating trackers

Employees of the months’ award certificates

Sorting Employees on CRM platform.

Departmental weekly report.

Handling Corps members’ acceptance/rejection, monitoring, monthly clearance, etc. CALL CENTRE REPRESENTATIVE, 2018

SUNTRUST BANK, Abuja:

Managing inbound and/or outbound calls;

customer engagement;

Identifying customer needs, answering questions and providing solutions/ alternatives to issues;

Keeping records of all conversations organized;

Building sustainable customer relationships;

up-selling products and services when possible;

Hitting goals improving performance.

Following various communication scripts when speaking to a caller; OFFICE ASSISTANT/SECRETARY, 2016 - 2018

BIMA CHAMBERS, Abuja

Drafting legal documents like agreements, adjournment letters, etc.

Filing court process

Attending to clients/visitors

Other secretarial duties.

CLASS TEACHER, 2015 - 2016

EWU COMPREHENSIVE SCHOOL, Ekiti

Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.

Instructing computer (data processing) to students through lectures, discussions, and demonstrations in one or more subjects such as English, mathematics, or social studies.

Establishing clear objectives for all lessons, units and topics, and communicating same to students.

Preparing lesson notes and plans

Preparing administering and grading tests and assignments to evaluate students' progress.

Preparing materials for class activities.

Maintaining accurate and complete student records.

Assign and grade class work and homework

EDUCATION

ALISON EDUCATION AND SKILLS TRAINING - 2018

Diploma, Information Technology Management

Diploma, Teaching Skills

AHMADU BELLO UNIVERSITY, – Zaria, Kaduna State 2014 B.Sc (Hons) – ECONOMICS

GBOKO HIGH SCHOOL, – Gboko, Benue State 2006

SSCE – West African Examinations Council

CHIA NUR.& PRIM. SCH, – Gbeji, Taraba State 2000

FSLC – First School Leaving Certificate

COMPUTER SKILLS

MS WORD

MS EXCEL

MS POWERPOINT

MS PUBLISHER

MS ACCESS

INTERNET

PROGRAMMING (BEGINNGER LEVEL)

INTERESTS

*Watching discovery documentaries * Reading historical and motivational write-ups

* Singing hymns and classical songs.

REFEREES

Adawiyya Hassan Jeff Mbatsavdue Alabi J.E.

HRM, Outsource global PP, Bima Chambers HOD, Ewu Comp. Sec. School Mabushi, Abuja. Wuse 2, Abuja. Ewu, Ekiti.

080-****-**** 080-****-**** 070-****-****

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