Office Assistant Customer Service

Location:

Las Vegas, NV

Posted:

December 16, 2020

Contact this candidate

Resume:

John C. Taylor

To utilize my customer service experience to learn new skills &

obtain a position with opportunities for individual and professional growth and development

Professional Experience

CVS Pharmacy, Las Vegas, NV

Customer Service Associate

March 2020 - Current

• Assist customers with their shopping needs

• Check out customers at register

• Manage large amounts of cash deposits

• Receive and inventory incoming products

• Maintain store cleanliness

• Perform end of day reports

AirBnb, Las Vegas, NV

Client Representative

August 2019 - March 2020

● Receive inbound communications from customers and guest

● Assist guest with booking reservations and experiences

● Assist guests with reservation or accommodation concerns

● Assist property owners with guest issues or complaints

● Assist guests with travel arrangements

● Assist guests with travel interruptions

World Series of Poker, Las Vegas, NV

Board Operations

May 2019 - August 2019

● Operate boards in high limit lounge

● Check in and out poker players for tournaments

● Handle large amounts of cash and chips

● Provide highest level of customer service

Findlay Chevrolet, Las Vegas, NV

Accessory Specialist

May 2019 - August 2019

● Work with every department to coordinate vehicle accessories

● Coordinate appointment times with customers and vendors

● Create repair orders for accessory installation

● Create purchase orders for off-site vendors

CONTACT

702-***-****

5832 Elphin Court

North Las Vegas, NV

89031

JohncTaylor91

@gmail.com

linkedin.com/in/

Johnctaylor702

Professional Skills

15 years of customer service

Team management

Scheduling

Budgeting

Software Skills

Microsoft Office Suite

TSD Rental Software

Reynolds and Reynolds

CDK Service Drive

Education

High School Diploma - 2009

South Whidbey High

School

Pursuing AA - 2009-2011

Bellevue College

Professional Experience (continued) Rodland Toyota, Everett, WA

Assistant Service Manager

November 2012 - October 2017

● Work with every department to coordinate vehicle accessories

● Coordinate appointment times with customers and vendors

● Create repair orders for vehicle services and repairs

● Prepare accurate estimates for services provided

● Create purchase orders for off-site vendors

● Assist sales team when needed

South Island Properties, Clinton, WA

Front Office Assistant to Owner

September 2005 - October 2017

● Manage front desk

● Make banking deposits to multiple account

● Respond to communication from current and prospective tenants

● Accept monthly rent payments

● Mail out legal notices to owners and tenants

● Complete maintenance requests as needed