Tashiera N. Haywood
*** ******* ** ** #***, Atlanta, GA 30324
415-***-**** • **********@***.***
PROFESSIONAL EXPERIENCE
Happy Faces, Atlanta, GA Current
Operations Analyst at GA Department of Public Health 11/2019 - 2/2020 Monitor and review applications and recertifications, analyze and verify client profiles ensuring eligibility requirements for the specific programs were met, data entry, update case notes, provide clerical support, download data from the online portal and update client records. Wells Fargo Bank, San Francisco CA 4/2017 - 9/2019 Administrative Assistant III
Answering and directing phone calls, organizing and scheduling meetings and appointments, event planning, producing and distributing correspondence memos, letters, faxes and forms, ordering office supplies, scheduling and organizing travel arrangements for senior managers, submitting and reconciling expense reports, providing general support to visitors, handling multiple projects, scheduling conference calls, rooms, taxis, couriers, hotels etc., photocopying and printing documents on behalf of other colleagues, and receiving, sorting and distributing mail Wells Fargo/Robert Half, San Francisco CA 7/2014 - 4/2017 Receptionist
Responsible for Receptionist support including greeting clients and telephone support, opening and closing the front desk, scheduling company meetings, maintaining staff schedules, maintaining files and handling photocopying projects, minor clerical and administrative tasks, keeping stock of inventory in supply rooms and kitchens and ordering new supplies as needed Kaiser/Rose International, Oakland CA 7/2013 - 7/2014 TPMG Physician HR - Special Projects
Batching, scanning, and indexing service histories and related records from hard media into electronic format to allow correct benefit estimates and calculations upon commencement of benefit from Defined Benefit Plans, electronically imaging hard copy documents into electronic format, audit documents and electronically place in correct file
Kaiser/Rose International, Oakland CA 4/2012 - 6/2012 Data Entry Operator
Performing mid-volume data entry basic management of electronic files (i.e., print, copy, transfer, and delete), accessing information from an original database to maintain client information on OneLink database, entering data for envelopes, labels, form letters and correspondence, detecting and correcting errors
HIGHLIGHTS OF QUALIFICATIONS
Promoted from Front Desk Receptionist to an Administrative Assistant III within 4 years. Business leader with strong background in project management, special event planning, highly motivated, resourceful, team player, excellent written and verbal communication skills, strong data entry, tasked with saving time for top-level executives, assisted with ad-hoc projects, created PowerPoint presentations, scored a 94% on MS Excel test
COMPUTER SKILLS
Microsoft Office Excel, PowerPoint, Windows, Outlook, Google, Facebook, Skype EDUCATION
City College of San Francisco
San Francisco, CA 1/2004 - 7/2005
Coursework in Psychology with an emphasis on Substance Abuse