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Operations

Location:
Mumbai, Maharashtra, India
Posted:
December 16, 2020

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Resume:

Navin Mishra

Address:

Rail Vihar Co-operative Society Ltd.

D wing, Flat No 403, 4th Floor,

Sector No. 4, Plot No. 01

Kharghar, Navi Mumbai 410210

: adip2w@r.postjobfree.com

+91-816***-****

Brief Summary

A result oriented professional with 15+ years of experience in the area(s) of Sales & Operations, Team Management and Quality Control in both Sector.

Through Understanding for Sales Industry, Channel Sales & Business Relationship Management & Operation. Specialized in Hotel Booking / Ticketing through portals and Vendors. Can easily be t in any positions. Special Hold on Far East Sector for packages / Creating Itineraries. An effective communicator with good presentation skills and wide exposure & experience of Mumbai Suburbs. True believer in team work and team spirit with excellence in Time Management. Ready to Travel any time as pe the company policy. Career Objectives

To create value for the company by smart hard-work, building business relationships within and with customers with passion and professionalism

Work Experience

( 1 )

Name of the Company : DNS NETWORK SERVICES (Aircel & Loop) Designation : Business Development Manager

Duration : 2 Year (February 2009 – January 2011.)

Job Description :

Competition Analysis and Mapping for a New Agents. Consumer Analysis in B2B and B2C.

Maintaining Daily Sales Report.

Co-ordinating with the Sales Team.

Opening new Accounts for my Team on regularly basis. Maintaining Database of clients.

Responsible for the day to day operations of the Data Sales Team. Achieving Monthly Quality control targets.

Maintaining Sales Per Day.

Responsible for Clients Complaints and resolving them within the assigned time. Visiting New Agents & Cracking them for the team.

Quality Control Measure.

( 2 )

Name of the Company : NEEM HOLIDAYS PVT. LTD.

Designation : Business Development Manager (B2B)

Duration : 11 Months ( Jan 2011 to Nov 2011 )

Job Description :

Marketing throughout Maharastra for B2B Agents.

Consumer Analysis in B2B and B2C.

Introducing New Agents for business.

Maintaining Database of clients.

Responsible for Clients Complaints and resolving them within the assigned time. Visiting New Agents & Cracking them for the team.

Quality Control Measure.

( 3 )

Name of the Company : COSMOS BON-VOYAGE AND FOREX PVT. LTD. Designation : Marketing / Operation Manager (B2B & B2C) Duration : 05 Years (Dec 2012 till 15 Dec 2017)

Job Description :

Brand development throughout Maharashtra & Gujrat for B2B. Stall participation in Nasik, Nagpur, Kolhapur, Pune, Ahemedabad, Surat & Mumbai. Creating New packages as per the market requirement. Visiting Client if required for package closure.

Responsible for Clients Complaints and resolving them within the assigned time. Visiting New Agents & Cracking them for the team.

Handling Operation for package( visa submission, vendor payment, client payment, hotel voucher, tour itinerary etc..).

( 4 )

Name of the Company : MAGIC TRIP HOLIDAYS LLP…

Designation : Operation Manager (B2B & B2C)

Duration : 09 Months (Dec 2017 till date)

Job Description :

Creating New packages as per the market requirement. Visiting Client if required for package closure.

Responsible for Clients Complaints and resolving them within the assigned time. Handling MICE /FIT/GROUP queries

Handling Operation for package( visa submission, vendor payment, client payment, hotel voucher, tour itinerary etc..).

Won “Best Performer -2009 from Idea Cellular Ltd from (Pooja Jain Buss. Manager) Appreciated in Group Conference twice by Manish Agarwal (Director) Neem Holidays Pvt Ltd. Incremented Twice in 10 months.

Best Stall Presentation Award in IITM Mumbai 2014. Best Destination Promotion Award in TTF Surat 2017. Appreciated for All Rounder performance by Mr. Surinder Singh (C.E.O.) M/s. Cosmos Bon-voyage and Forex Pvt. Ltd.

Awards & Achievements

Personal Information

Date of Birth : 2nd October, 1977.

Fathers Name : Late Shri Gundev Mishra

Education : Under Graduate.

Temporary Address : As mentioned above.

Permanent Address : Village + Post: Ghoghardiha, Dist: Madhubani, Bihar Computer : Word, Excel, Power Point, Photoshop, Coral Draw etc... Marital Status : Married.

I like : Listening Music and Traveling.

Languages Known : English, Hindi, and Marathi

I hereby declare that the information furnished above are true to the best of my knowledge. Date :

Place : Mumbai

( Navin Mishra )



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