Administrative Assistant Medical

SILVIA HERNANDEZ

**** ******* ** #*** ****** Tx *5211 214-***-**** ******.*******@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follows policies, procedures and guidelines to assure consistent quality.

Languages: Spanish and English.

Well-organized, manages time and priorities in multi-task environments. Builds trust and respect by consistently meeting and exceeding expectations. Greenway EHR Microsoft Office Suite / MS Excel; MS Word; MS PowerPoint Typing Speed: 39 WPM. KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Laws & Ethics Greenway EHR HIPAA Compliance Medical Transcription Office Accounting Anatomy & Physiology Meaningful Use ICD-9 ICD-10 EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2019

PROFESSIONAL EXPERIENCE

FH Wireless – Dallas, TX 10/2007 –

Present

Sales Manager / Customer Service Representative

Promoted to sales manager in December of 2007.

Accept payments from customers.

Ensure staff is well trained on customer service, inventory management, all tasks associated with opening accounts and activating phones, and handling customer payments. Assign tasks to associates, staff projects, and track progress. Organize employee schedules and company meetings.

Faster learning and Fater multitasking.