Executive Assistant Manager

ASHLEY VOGEL

*** **** **** ******, #**

Libertyville, Illinois 60048

847-***-**** adip1d@r.postjobfree.com

linkedin.com/in/ashley-l-vogel

Multi-faceted, discrete, and amenable Administrative Professional with considerable experience in fast-paced, high-pressure, high-expectation work environments and extensive supervisory experience. Significant aptitude for communication, leadership, team work, and problem solving.

Skills Summary

Strong, team-oriented professional with experience and commendations in many aspects of customer relations and management. Well-versed in coordinated project management. Proficient in Microsoft Office systems including Outlook, Excel, and PowerPoint; iOS programs such as KeyNote, Mail, Calendar; TravelClick/RezQueue guest management; Constant Contact; Synxis; STR Data Management.

Experience

Private Employer

Personal and Family Executive Assistant/January 2020 to Present

Manage all day-to-day aspects of a HNW household

Family calendaring and travel arrangements, household and grounds upkeep, staff oversight, pet care, house sitting, and personal and household shopping

Provide administrative support to both Principals in their separate companies

Calendaring, transportation needs, and product sourcing

Deer Path Inn/Charlestowne Hotels/January 2016 to January 2020

2019 Travel & Leisure Readers’ Choice “World’s Best” Award Recipient

o#1 Resort in the Midwest

o#5 Resort in the United States

oTop 100 Resort in the World

Executive Assistant to the General Manager/August 2017-January 2020

Provided support to and liaised between six different departments

Responsible for maintaining the printed and electronic formats of all menus for five in-house dining outlets

Managed inventory for Guest Services Department as well as all specialized supplies for the property

Coordinated all advertisements, charitable donations, and sponsorships through the office of the General Manager

Supported the General Manager with day-to-day administrative tasks

Provided direct support to Very Important Persons and their teams for all aspects of their visits

Managed and balanced a corporate purchasing card

Guest Services Supervisor/July 2018-January 2020

Managed all aspects of the Guest Services Department, including Concierge services and transportation requests

Streamlined the Guest Services department to better provide warm, hospitable, and efficient service from every member of the team

Played an integral part in bringing the Deer Path Inn to #1 of all guest-reviewed properties managed by Charlestowne Hotels

Responded to all online guest reviews (TripAdvisor, Yelp, Google)

Liaised directly with the Director of Food and Beverage to develop a fresh database for guest amenity options.

Continued to fill the role of Executive Assistant to the General Manager, demonstrating talent for multitasking and time management

Guest Services Representative/January 2016-July 2018

MSQ Partners – Market House on the Square and MH Fish House/April 2013 – January 2016

Private Events Coordinator/August 2015 – January 2016

MH Fish House Head Server/August 2015 – January 2016

Market House/MH Fish House Staff Trainer/January 2015 – September 2015

MH Fish House Server/November 2013 – August 2015

Market House Server/April 2013 – November 2013

Education

Le Cordon Bleu College of Culinary Arts – Chicago/April 2013 - April 2014

Certified Professional Food Manager

Lake Forest College/2010 - 2011

English Major/Carnegie Writing Scholarship

Lake Forest High School/Class of 2010

Lake Forest Academy/2006 - 2009

References provided upon request.

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