Sales Store

Khadijah C. Castle

*** **** ***

Catasauqua PA **032

********.******@*****.***

PROFILE

I have spent 5 years in retail. Working my way up from seasonal part time to selling supervisor. I have a passion for customer service and making sure every person I encounter has an amazing experience.

I currently work at Apple as a Expert. Amazing company and opportunity to have. I would love the opportunity to grow within the company and see what amazing life and career skills I can learn.

EXPERIENCE

Nike outlet — 2012-2015 Stockroom

•Pack and unpack items to be stocked in the proper location. Clean and maintain supplies, tools, equipment and storage area in order to ensure compliance with safety regulations. Track shipment and address any delays. Keep updated inventory records.

Northface Outlet — 2015-2017 Visual Supervisor

•Display designer and visual merchandising uses the skills to promote the imagine, the products and services of the business. Visual merchandisers create window and in-store displays of goods for retail stores. Creating appealing and eye- catching visual displays that lead customers into the store. Formulated weekly action plans to ensure deadlines were met.

Apple — 2017-June 2019 Specialist

•Promote and sell Apple products in dedicated store. Extensive knowledge in Apple products and services. Delivered exceptional customer services while maintaining a high degree of professionalism. Sold over 700,000$ of Apple products within a year. Performed various troubleshooting tasks for devices. Built a community of loyal Apple customers.

•As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team.

EDUCATION

Lehigh Carbon County College: Business Management

SKILLS

Excellent organization skills. Communication skills. Problem solving. Leadership. Teamwork. Time management. Social skills. Critical thinking. Active listening. Microsoft Excel. Microsoft Word. Pages, Numbers, Keynote.

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