Service Representative Cash Handling
Resume:
Christelle Mayingila
Daly City, CA 94014
*******************@*****.***
EXPERIENCE
Whole Food Market — Acting Team Leader
MONTH 2014- PRESENT
Started as a Front End Cashier, promoted to Trainer, Supervisor, then Associate Team Leader by 2017. As Acting Team Leader I use Workday for all our recruiting needs. Creating a Job requisition for all open position for department, screening applications looking for relevant experience and availabilities, setting up a phone screen interview, setting in-person interview with myself or Store Leadership, sending out an offer and scheduling new hire paperwork with HR, Orientation and new hire training schedule for the next three weeks.
PFS Web, Dallas TX — Customer Service Representative
2011 - 2013
Utilized advanced tele-communication skills by assisting customers by phone and providing excellent customer service. Processed Starbucks coffee and coffee makers orders and returns, help customers troubleshoot espresso machines and demonstrated excellent coffee beans knowledge. I also processed damaged or lost order claims through UPS and sent out replacement orders.
Nordstrom, Dallas TX — Sales Associate/Shift Leader Barista
October 2008- 2011
Prepared beverages in a timely manner. Provided excellent customer service to guests to build relationships and spark revenue. Responsible for opening and closing the store, as well as training new employees.
Experience in cash handling and cash operation, identified emerging trends and ensured daily readiness of the sales floor. Handled proper storage of additional inventory.
EDUCATION
ACADEMY OF ART UNIVERSITY
San Francisco, California
B.F.A. Music Productions for Visual Media
2015 - 2020
EVOLUTION ACADEMY
Richardson, Texas
High School Diploma
Graduated: 2008
SKILLS
Great listening skills, proactive decision-making skills, and problem solver
Effective in Microsoft Word, PowerPoint and Outlook
Strong interpersonal and communication skills
Exceptional organizer, critical thinker and always meets deadlines
Quick learner with the ability to master any new program or software
LANGUAGES
French, African Dialect: Lingala
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