Fabiana Santos

Pernambuco, Brazil

linkedin.com/in/fabianagoesos

Summary

Focused on execution and results, always searching of challenges for self improvement, in order to meet expectations. Experience

Associate So ware Engineering

Accenture

Nov 2018 - Present (2 years +)

SAP support analysis in PM, PP, QM modules (Debug ABAP, Customizing, Interfaces, Product Lifecycle Manufacturing Scenarios); Development of enhancements and bugfix to adapt the client's process, experiencing an agile development environment; Preparation of documentation such as test evidence, functional drawings and technical specifications; Model, Analyze, Optimize and Propose new business processes; Customer Service (Help Desk) on management of tickets such as incidents, services requests and problems on ERP.

Summer Internship

Illinois Institute of Technology

May 2016 - Jul 2016 (3 months)

Research conducted with Ph.D. Victor H. Perez-Luna at the Armor College of Engineering Laboratory at the Illinois Institute of Technology, which was studied the thermo-historical effects from silver nanorods kinetics. Education

Universidade Federal de Pernambuco

Bacharelado em Engenharia, Engenharia Química

2013 - 2019

The University of Toledo

Bachelor of Engineering (B.E.), Chemical Engineering 2015 - 2016

Licenses & Certifications

Process Modeling - Bizagi

Scrum Foundation Professional Certificate (SFPC) - CertiProf Oratory and Communication - Papo de Universitário

Skills

Fabiana Santos - page 1

Process Improvement • Strategic Planning • Agile Methodologies • ITIL • Analytical Skills • Process Modeling • Critical Thinking

Honors & Awards

CAPES Scholarship

May 2015

Scholarship by the Brazilian government

Fabiana Santos - page 2

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