Security Network
Resume:
GERTRUDE ANTWI
***************@*****.***
**** ****** ******* ** *********,
GA, 30274
C ONTACT
GEORGIA STATE UNIVERSITY
Atlanta, GA
B.B.A Computer Information Systems
Candidate (Expected graduation Apr
2022)
E DUCATION
Attention to Detail
Problem Solving
Management
Teamwork
ADDITIONAL S K I L L S
CompTIA Security+
C E R T I F I C A T I ONS
Current military professional in U.S Army Reserve holding a secret security clearance with strong interests in advancing my IT career. Highly motivated and hardworking, seeking additional responsibilities in the civilian sector. Enrolled in Georgia State University and also pursuing certifications in networking and cybersecurity.
C A R E E R OBJECTIVE
HELP DESK
US Army, Baghdad, Iraq / Oct 2019 - Present
NETWORK ADMINISTRATOR JR.
US Army, Augusta, GA / Oct 2018 - Present
E X P E R I E N C E
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
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Develop training materials and procedures, or train users in the proper use of hardware or software.
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Creating and managing users, computers, and security groups through Active Directory.
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• Performing operating system software updates and patches.
• Creates/update email accounts using Microsoft Exchange Server
• Baseline/ reimage NIPRNET and SIPRNET workstations.
• Created and resolved tickets using Remedy client-server Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
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Maintain logs related to network functions, as well as maintenance and repair records.
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• Keep an eye out for needed updates
• Ensure network security and connectivity
• Set up user accounts, permissions and passwords
• Resolve problems reported by end user
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