Sales Service
Resume:
N I G I N G U L I Y E V A
adiom7@r.postjobfree.com
Chicago, Il 60630
PROFESSIONAL SUMMARY
My name is Nigin Guliyeva. I'm from Azerbaijan. I'm a very quickly trained person. I 'am a Responsible worker. In difficult situations I can make decisions on my own. I speak foreign languages like Turkish, Russian, Azerbaijani. I also know programs like Word, Excel, Powerpoint, Outlook.
SKILLS
Technical training Physician support
Procedure preparation Problem-solving
Multitasking Relationship building
Organization Recommend menu items
Process payments Food handling
Product and service knowledge Customer needs assessments Inbound call answering Product knowledge
Sales closing Sales and marketing
Issue refunds Document translation
EXPERIENCE
Cryotherapy Technician, Apex Cryotherapy, Sep 2020 - Current, Gleview, il Helped coordinate work of fellow technical staff for procedures necessitating multiple team members.
Gathered medical information from patients and files to customize tests for best results.
Adjusted equipment to optimize view and testing results of [Type] system. Completed assigned tasks with little or no supervision. Maintained and updated files and records to support efficient [Type] operations. Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Maintained good working relationship with co-workers and management. Kept work area organized and clutter-free.
Completed required paperwork by short time.
Phone Representative, Saint John Capital, Jul 2019 - Aug 2019, Park Ridge, Il Kept records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
Communicated with customers via phone, email, and chat and helped customers to NG
Aug 2022
navigate the company's website to place orders online. Completed more than 70 calls per day by following scripts and maintaining good call control.
Processed orders and coordinated delivery schedules to meet customer needs. Updated accounts with customers' current personal and purchasing information. Documented compliance with company policies and procedures and wrote sales reports daily.
Marketing Assistant, Soenex Advertisement, Apr 2019 - Jun 2019, Chicago, Illinois Listed new products on company website and updated product descriptions. Assembled and ran sales reports and built and distributed marketing spreadsheets for management analysis.
Assisted with branding, advertising, trade shows, and company events. Server Trainer, Chicago Diplomat Cafe, Jul 2017 - Apr 2019, Chicago, Illinois Trained new servers in memorization methods and accurate recording of food and beverage orders.
Worked with servers throughout employment to continuously improve service delivery and efficiency.
Answered phones and took phone orders for customer pick up or delivery. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Took orders, made drinks, and cleaned tables after the guests' departures. Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Handled as many as 7- 9 tables at once with high service quality. Cashier, Village Market Place, Aug 2016 - May 2017, Skokie, Il Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Provided feedback to store management on products, including [Type]. Answered questions regarding [Type] products.
Greeted all customers and provided prompt and friendly service. Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
Assisted customers with locating items, answering questions and providing direction and service.
EDUCATION
Associate of Science, Cybersecurity
Harold Washington - Chicago, Illinois
Contact this candidate