Restaurant Server

Kyle Vance Swisher

**** ********* ******, ***** ****, Maryland, 21128

***************@*****.*** 443-***-****

EDUCATION

University of Maryland, Baltimore County - Class of 2022: Bachelor of Information Systems

Cumulative GPA: 3.61, President’s List Honors (4.0 GPA – Spring 2020)

Relevant Coursework: Object-Oriented Programming (Java), Information Systems Management, Database Design, Hardware and Software Concepts, Business Management, Accounting, Media and Communications, Business and Economics Statistics

PROGRAMMING EXPERIENCE & TECHNICAL/DESIGN SKILLS

Restaurant Interface: Working on a team of 3, coded a fully functional Restaurant Interface that tracked orders the user inputted, inventory of store items, calculated costs of items chosen, printed out item receipts, and allowed the user to go back in forth throughout the interface smoothly. Coded in Java.

Restaurant Inventory Management System: Coded a fully functioning inventory system that created tables based off of primary and foreign IDs in SQL. Tracked Orders, inventory, and shipments.

Languages/Tools: Java, HTML, Processing, JavaScript, JGrasp, Eclipse, SQL

Operating Systems: Windows 7-10, iOS, Android

Software: Microsoft Office 2018, Microsoft Excel, Microsoft PowerPoint, Microsoft Word

Design: Adobe Photoshop (Advanced), Adobe Premiere (Advanced), Adobe Illustrator (Advanced)

PROFESSIONAL EXPERIENCE

Restaurant Server and Busser, Ledo’s Pizza and Pub - White Marsh, Maryland 06/2016 – 08/2018

Amber Café - Locust Point, Maryland 07/2019 – Present

Learned time management by opening and closing the restaurant in an efficient manner

Responsible for providing a high level of customer service by being accessible and friendly

Successfully solved customer conflict with problems with payment and unsatisfied service

Built and maintained numerous customer/employee relationships

Trained new employees on how to efficiently use the restaurant interface

Effectively able to multi-task while remaining professional and courteous in a fast-paced environment

Through knowledge and memorizations of spirits, menu offering, and restaurant protocol

LANGUAGES English (Fluent), Korean (Intermediate), Spanish (Basic)

ADDITIONAL INFORMATION

Track/Cross Country: County, Regional, and State championship participant (Fall 2017, Spring 2018), practiced 5x a week, balanced running and school work

Other UMBC Organizations: Vietnamese Student Association, Filipino American Student Association, Intramural Football

Honors/Awards: Semester Academic Honors (Fall 2019), Nominated to join The National Society of Collegiate Scholars (NSCS), Adobe Photoshop Certified

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