Kieran Scott

Raleigh NC \ adiohi@r.postjobfree.com \ 919-***-****

SUMMARY:

Motivated individual seeking a help desk position. Where I can utilize my knowledge of computers, wireless communications technology and strong communication skills to help others grow and feel confident in their usage of technology.

HIGHLIGHTS:

Communication

Problem solving

Leadership

Teamwork

Attention to detail

MS Office Proficient

Troubleshooting

Excels under pressure

Multitasking

Time management

Adheres to deadlines

Service oriented

Phone and Online support

Meticulous and Organized

EDUCTION:

Wake Technical Community College. Raleigh, NC Associates in Cybersecurity expected in 2021, with a 3.5 GPA

TECHINCAL SKILLS:

Hardware: Assembly, Maintenance, peripherals, printers, drivers, troubleshooting, PC’s, laptops, tablets, phones.

Software: Installation, Debugging, Microsoft office suite, Active Directory, VMware, ServiceNow, Cisco IOS, Active Directory,

Operating Systems: Microsoft Windows 7/8/10/Vista, macOS, Linux, Android, iOS

Networks: Configuration, Servers, Routers, TCP/IP, Cisco switches and routers, VPN

Security: Virus Protection, Maintenance, Monitoring, Backup management, Antivirus software

Programming Languages: Python, Bash, HTML, PHP, CSS, MySQL, C, PowerShell

EXPERINCE:

Server Trainer at The Cowfish Sushi Burger Bar 2019 to Present

•Mentored new hires, resulting in stronger staff development and increased productivity and sales.

•Monitored new hire workflow and behaviors throughout the training process.

Bartender at The Cowfish Sushi Burger Bar 2018 to 2019

•Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

•Managed bar inventory, restocked supplies, and placed orders for spirits, beers, wines, and mixers.

Chef at The Cowfish Sushi Burger Bar 2018 to 2019

Planned, directed, and supervised food preparation

Coordinated activities of chefs engaged in food preparation

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