Store Manager Customer Service

QUENTIN M. MCCLELLAN

** ***** ***** ***, ********, Pa., 18704

570-***-**** • **********@*****.***

Meat Manager/ Cutter

I am a very hard worker and will always give 100%.I am willing to try new things and can deal with change well. I am well experienced and always looking to learn. I hope that I can not only grow but help others improve with your company.

PROFESSIONAL EXPERIENCE

White Haven Market- White Haven, Pa July 2019 to present

Cut product to spec and maintain a profitable department.

Redner's Warehouse Market – Multiple Locations • October 2008 to Current 2017

Employee owned Grocery Store.

Store manager

●Trained on running a grocery store

●Supervised day to day practice of eight managers and roughly one hundred other employee's

●Trained in all departments

Meat Manager

Responsible for cutting and maintaining upkeep of the meat case, providing knowledge based customer service, keeping a neat and organized department, maintain a profitable department with low shrink, break down loads, make schedules and order, and any other duties given by store manager and/or supervision.

●Employee of the month

●Put in newsletter for customer service skills

●Managed multiple locations with sales averaging from $2.5 million to $ 5.5 million annually

● Maintained above a 20 % gross profit in departments

Jack Williams Tire and Auto Moosic, Pennsylvania 18507 •November 2006 to October 2008

Warehouse

Parts Department- Receiving

Maintain an organized department that supplied all 27 locations. Received the parts, inventoried the parts, and put away the parts in the department. Parts included; brakes, rotors, filters, pads, calipers, batteries, etc. also picked, loaded and received tires.

●Received my license for the order picker, power jack, and forklift

Wegmans • Wilkes-Barre, Pennsylvania 18702• August 2005 to August 2007

Grocery store (block ready meat)

Meat Customer Service/Night Meat Cutter

Provide knowledge based customer service, filing and making specialties for the service case, grinding, making sure that all tasks given to me by management were done by me and two other employees in a neat and timely fashion, shutting down and cleaning the department.

● Employee of the month

●Obtained the knowledge needed to become a meat cutter

●Proved to have great leadership skills

Uni mart•Wilkes-Barre, pennsylvania 18702• August 2003 to 2006

night shift manager

●Count cash and shutdown registers at night

EDUCATION

Colorado technical University – Graduated

Bachelor of Science in Information Technology

G.A.R Memorial High School, Wilkes-Barre, Pennsylvania 18702

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