Sales Manager

Arta Brovina

**** ****** ***** ** ● Georgetown, Tx 78626● ***********@*****.*** ● 469-***-****

District Sales Manager

Sales Generation Team-building Process Implementation Customer Centric

PROFESSIONAL SUMMARY

Strategic Retail Manager and Operations Leader with over 15 years’ tactical planning, management, business development, and operations oversight for various groups of retail stores. Fosters teamwork and customer-centric environments, motivating and encouraging staff to exceed goals. Effectively builds and sustains community partnerships and internal relationships. Proficiently implements corporate initiatives, policies and procedures, and inspects for compliance. Strategic problem-solver with recognized analytical skills and decision-making ability. Leverages operations management expertise, dynamic leadership, and business acumen to exceed financial objectives. Flexible and adaptable to fast-paced and changing environments. Builds brand recognition and increases revenue.

SKILLS & QUALIFICATIONS

District & Regional Management

Operations Management

Retail Selling & Management

Sales Maximization & Profitability

Inventory Control

Marketing & Visual Displays

Written & Verbal Communication

Team Management & Leadership

Coaching & Mentoring

Training & Development

Performance Improvement

Risk Management

Financial Analysis, Budgeting & Reporting

Staffing, Recruiting & Retention

Sales Plan Development

Business Growth & Development

Logistics

Compliance & Policy Adherence

Key Performance Indicators (KPIs)

Profit & Loss (P&L)

Merchandise Placement

Corporate Strategy Implementation

HR & Payroll Support

Scheduling Proficiencies

PROFESSIONAL EXPERIENCE

Everything But Water June 2014 - present

DISTRICT MANAGER

Oversee daily operations of 10-12 stores across multiple geographic markets including Arizona, Washington and Texas

Implement initiatives to drive top line sales results in multi-unit markets from $6M to $10M in annual sales.

Lead talent retention strategy through effective recruiting, hiring, coaching and empowerment of store leaders to own accountability for reaching financial objectives.

Built an inclusive and high-performing team focused on the selling culture which resulted in exceeding company sales.

Coached and developed store managers from the low volume stores to flag ship stores by consistently creating development plans, delivering constructive reviews, and creating a proactive talent bench for succession.

Maintains strong partnership with Human Resources in the completion and administering of performance management tools to resolve performance issues with professionalism in a timely manner and a sense of urgency.

Drive operational excellence and maintain loss prevention and inventory control standards to ensure profitability.

Control expenses, successfully manage payroll costs, and match labor to traffic to meet sales goals.

Leverage creative skills to direct brand visual standards and merchandising systems in support of enhancing sales performance and the customer experience.

Selected to participate in several company task forces, stretch assignments, and holiday best practices.

Viewed as a collaborative field leader within the organization and utilized as a strong corporate communications liaison.

Everything But Water 06/2014 - 07/2016

STORE MANAGER

Managed store operations and merchandise maintenance to drive sales increase.

Delivered superb service to internal and external guests.

Recruited, hired, developed and continuously mentored store associates to foster quality customer service.

Responded to and resolved customer issues to ensure excellent guest experience and repeat business.

Accountable for P&L and generating up to $1.4M in annual sales.

Club Monaco 02/2013 – 05 / 2014

GENERAL MANAGER

Responsible for ensuring the execution of company standards and maximizing sales within the district by providing an exceptional shopping experience for the customer.

Manage the store execution in accordance with the company’s visual and operational standards.

Responsible for the overall recruitment, training and development of talent and the performance management of the district.

Ensure appropriate district controls for all company standards in all stores, i.e., payroll hours, management mix, cash, inventory, fixtures and property.

Cache 2005 – 2013

GENERAL MANAGER

Received the Reflection Award voted on by the region.

Team leader in the implementation of conversion counters in stores throughout the company.

Strong knowledge of company P&L utilized daily for strategic planning.

Responsible for the overall recruitment, training and development of talent and the performance management of the district.

Reduced inventory shrink from more than 2% to less than 1% – removed 4 stores from the high shrink list.

Recorded very little employee turnover each year – lowest in the company in 2008.

Victoria Secret 2002 – 2005

Co - MANAGER

Drove overall results from last to the top 2 in the district (10 stores) and top 10% in the region (40 stores).

Reversed a sales decline to improve from 4th to 2nd in the district and from 15th to 10th in the region.

Generated a comp sales increase of at least 20% every single month – surpassed every monthly plan.

Increased average dollars-per-sale by 8% and units-per-transaction by 3%.

Drove internal audit scores from a consistent fail to 95%+.

EDUCATION

Prishtina State University 1992 – 1997 Prishtina, KS

Bachelor’s of Science

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