Information Technology

Zuhayra Nasrin Zainudin

*********@*****.*** / 010******* / Lot 3625 Desa Senadin Phase 2c Jalan Maigold, Miri, Sarawak Summary

Efficient recent college graduate with a Bachelor Degree (Hons) in Data Communication and Networking. Aiming to leverage academic experience and a proven knowledge of end user support, network setup/ installation and and documentation to successfully fill the role at your company. I can be relied upon to help your company achieve its goals. Experience

Sales Agent

TDC Holdings SDN Bhd • Miri, Sarawak

06/2020 - Present

Delivered product to customer locations within specific timeframes. Negotiated with managers, promoters, and union officials regarding client contractual rights and obligations. Volunteer Work

Tabung Ekonomi Gagasan Anak Sarawak • Miri, Sarawak 07/2019 - 08/2019

Volunteered with groups and organizations to help make measurable differences for program recipients. Provided immediate responses to questions from volunteers. Running errands

Internship Experience

Pustaka Miri • Miri, Sarawak

01/2019 - 07/2019

Interacted with users professionally by phone, email or in-person to provide information and directed to desired staff members.

Worked closely with Supervisor to reorganize hardware, software, and networking supplies and increase productivity.

Contributed to content creation for company website. Internship Experience

Miri Resident Office • Miri, Sarawak

03/2016 - 06/2016

Answered incoming telephone calls, took down messages and provided information. Completed clerical tasks such as filling, copying and distributing mail. Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support local area issues. Skills

Microsoft office Customer service Photoshop

Network Support Management

Education

Bachelor Degree (Hons) Data Communication and Networking Universiti Teknologi Mara • Shah Alam, Selangor

10/2019

Graduated with 2.89 CGPA

Thesis: The Development and Integration of Smart Curtain and Alarm Clock Volunteered with groups and organizations to help make measurable differences for program recipients. Diploma in Computer Science

Universiti Teknologi Mara • Kota Samarahan, Sarawak 10/2017

Graduated with 2.91 CGPA

Volunteer work: worked with program supervisors to implement changes and better serve target groups. Languages

Bahasa Malaysia English

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