Customer Service Representative

JASON SIMON SAGDULLAS

Department of Social Welfare and Development, DSWD Region X (May 2018-June 2018) Encoding and Editing updated forms validated by the validators. BPO Industry

Teleperformance CDO

Customer Service Representative (Dec 2018-August 2019) Technical Support Representative (August 2019-January 2020) Concentrix CDO

Technical Support Representative (March 2020-May 2020) SupportZebra CDO

Customer Service Ambassador (June 2020 – September 2020) EDUCATION

Bachelor of Science in Electrical Engineering (2012– 2016) Bachelor of Science in Electro-Mechanical Technology (2016– 2018) University of Science in Technology of Southern Philippines CM Recto Ave. Lapasan, Cagayan de Oro City, Philippines WORK EXPERIENCE

PERSONAL SKILLS

• Excellent written, typing, and verbal communication skills

• Ability to work independently or as part of a team

• Honest, Loyal, and Eager to gain more knowledge by experience TECHNICAL SKILLS

• Basic Troubleshooting steps on some devices(Over The Air)

• Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc)

• Data Encoding

CAREER OBJECTIVE

A former Customer Service Representative and a current Technical Support Representative, willing to work on any position and willing to be trained. Phone: 0975 – 046 -6475

Email: ************@*****.***

Address: Blk 37 L 26 Villa Angela, Balulang, Cagayan de Oro City, Philippines

Birthday: May 29, 1994

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