Mayank Jaiswal *** **th avenue Apt ***
San Francisco, CA 94118
**************@*****.***
EXPERIENCE
Planisware, San Francisco — Senior Implementation Consultant August 2018 - PRESENT
● Managed Planisware application implementation for our clients serving more than 5000 end users.
● Consistently delivered projects in time, within budget and with high quality.
● Increased user adoption by launching “Tip of the Week” and
“O ce hours” for clients reporting low usage.
● Mentored and trained junior implementation consultants.
● Served as a primary point of escalations.
● Conducted performance analysis and implemented solutions to optimize application performance.
● Conducted workshops at Planisware user conferences championing industry best practices.
● Configured, tested and deployed Planisware at diverse verticals like Bio/Lifesciences, Hitech, Automobile and Aviation sector.
● Integrated Planisware to external applications like HR tools, Clinical Trial tools and BI tools using REST and SOAP API. Planisware, San Francisco— Implementation Consultant II AUGUST 2016 - JULY 2018
Planisware, San Francisco— Implementation Consultant I MARCH 2015 - JULY 2016
Planisware, San Francisco— Associate Consultant
FEB 2014 - FEB 2015
eClinicalworks, Westborough — Enterprise Implementation Specialist
JUNE 2010 - JANUARY 2014
● Implement and manage Electronic Health Records systems at hospitals and clinic networks.
● Integrate with Labs and Diagnostics system using HL7 Binghamton University, Binghamton — Graduate Web developer JUNE 2008 - May 2010
● Maintain website and develop web application for ISSS o ce. EDUCATION
State University of New York,
Binghamton, NY
Master of Science,
Computer Science
AUGUST 2007 - MAY 2010
Nagpur University,
Nagpur, India
Bachelor of Engineering, Computer
Science
AUGUST 2003 - AUGUST 2007
SKILLS
Programming Languages
JavaScript, Java, PHP, C, C++, HTML,
CSS
Database
MySql, Oracle, PostgreSQL
Concepts
Object Oriented Programming, Design
Patterns, Agile methodology, REST,
SOAP, SAAS, Solution Architecture,
Web applications, Integrations
Soft Skills
Team Player, Communication Skills,
Problem Solving Ability, Leadership,
Presentations, Project management,
Customer success, Relationship
building, Mentoring, Technical Sales,
Product Demo, Continuous
improvement, Change management