Solution Engineer

Mayank Jaiswal *** **th avenue Apt ***

San Francisco, CA 94118

607-***-****

**************@*****.***

EXPERIENCE

Planisware, San Francisco — Senior Implementation Consultant August 2018 - PRESENT

● Managed Planisware application implementation for our clients serving more than 5000 end users.

● Consistently delivered projects in time, within budget and with high quality.

● Increased user adoption by launching “Tip of the Week” and

“O ce hours” for clients reporting low usage.

● Mentored and trained junior implementation consultants.

● Served as a primary point of escalations.

● Conducted performance analysis and implemented solutions to optimize application performance.

● Conducted workshops at Planisware user conferences championing industry best practices.

● Configured, tested and deployed Planisware at diverse verticals like Bio/Lifesciences, Hitech, Automobile and Aviation sector.

● Integrated Planisware to external applications like HR tools, Clinical Trial tools and BI tools using REST and SOAP API. Planisware, San Francisco— Implementation Consultant II AUGUST 2016 - JULY 2018

Planisware, San Francisco— Implementation Consultant I MARCH 2015 - JULY 2016

Planisware, San Francisco— Associate Consultant

FEB 2014 - FEB 2015

eClinicalworks, Westborough — Enterprise Implementation Specialist

JUNE 2010 - JANUARY 2014

● Implement and manage Electronic Health Records systems at hospitals and clinic networks.

● Integrate with Labs and Diagnostics system using HL7 Binghamton University, Binghamton — Graduate Web developer JUNE 2008 - May 2010

● Maintain website and develop web application for ISSS o ce. EDUCATION

State University of New York,

Binghamton, NY

Master of Science,

Computer Science

AUGUST 2007 - MAY 2010

Nagpur University,

Nagpur, India

Bachelor of Engineering, Computer

Science

AUGUST 2003 - AUGUST 2007

SKILLS

Programming Languages

JavaScript, Java, PHP, C, C++, HTML,

CSS

Database

MySql, Oracle, PostgreSQL

Concepts

Object Oriented Programming, Design

Patterns, Agile methodology, REST,

SOAP, SAAS, Solution Architecture,

Web applications, Integrations

Soft Skills

Team Player, Communication Skills,

Problem Solving Ability, Leadership,

Presentations, Project management,

Customer success, Relationship

building, Mentoring, Technical Sales,

Product Demo, Continuous

improvement, Change management

Contact this candidate