Manager Supply Chain

Terrence Walker

**** * ******* ***, *** *, Chicago, IL 60649

773-***-**** ***************@*****.*** LinkedIn

Summary Statement

Talented Supply Chain Professional 9+ years of experience in handling and directing logistics, supply chain, and warehouse operations activities. Focused on ensuring the most efficient practices, saving time and money, while maintaining compliance. Dedicated to delivering the highest levels of service in a variety of settings and promoting positive customer and staff relations.

Work Experience

Training Operations Manager 08/2020 - Present

Target Corp - Joliet, IL

Enhanced new hire training program and on-boarding experience that lead to 10% reduction in hires-not-retained before 90 days.

Built and developed all necessary job instructions along with a document control and change management system for process improvement projects

Spearheaded continuous improvement projects for 600,000sq FC that opened in January 2020

Operations Manager 04/2020 - 08/2020

Target Corp - Joliet, IL

Promoted to Training Operations Manager

Promoted to Interim Manager of Inventory and Quality Control

Designed and implemented a TQM program across Indirect and Fulfillment operations that led to an average of 25% reduction in quality near misses and 34% in DPMO

Implemented TQM program that lead to DPMO reduction.

Operations Manager 12/2016 - 04/2020

Brightstar Corp - Libertyville, IL

Managed a team with 15% less operators compared to departments doing similar work while achieving 65% more throughput

Lead a pick module redesign project that required no capital expenditures and increased hourly order throughput by 5%

Completed 6 ASQ standard Six Sigma projects that lead to the direct achievement of organizational goals

Reverse Logistics Supervisor 07/2016 - 12/2016

Brightstar Corp - Libertyville, IL

Promoted to Operations Manager after 6 months of employment

Identified opportunities and implemented quality focused projects that reduced departments defect rate by 8%, which resulted in achieving best in class standards

Developed and standardized the new hire training process and lead all operational departments with program implantation

Supply Chain Logistics Manager 02/2010 - Present

Army National Guard - Various, IL

Maintained accountability for $325MM of sensitive government equipment with 100% accountability

Awarded the Army Achievement Medal twice for leading logistics operations and projects that contributed operational success

Designed and implemented a supply chain project management plan that resulted in a unit with less than 6 months of notification deploy

Logistics Technician 01/2011 - 03/2015

Advocate Healthcare - Downers Grove, IL

Warehouse Lead 08/2015 - 07/2016

HD Supply - Northlake, IL

Education

Doctor of Business Administration, Global Operations & Supply Chain Management Expected 2024

Capella University - Minneapolis, MN

Masters of Business Administration 2020

Capella University - Minneapolis, MN

Bachelors of Science in Business Administration, Global Supply Chain Management 2019

DeVry University - Chicago, IL

Certifications

Six Sigma Master Black Belt International Six Sigma Institute

Professional Associations and Honors

National Society of Leadership and Success

Delta Mu Delta International Business Society

Project Management Institute (PMI)

Association for Supply Chain Management (formally APICS)

The American Society for Quality (ASQ)

Volunteer Experience

Senior Business Development Consultant 08/2020 - Present

Earths Remedies

Consulting the Managing Directors on internal business processes

Advising network business partners

Academic Coach 08/2020 - Present

CareerVillage

Assisting students on various educational and professional subjects

Terrence Walker

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