Engineer Service

RESUME

RAJKUMAR.N

Mobile: +91-904*******.

E-Mail: adiniu@r.postjobfree.com

JOB OBJECTIVE

To work in a challenging and professional environment by constantly learning new technologies and helping the organization achieve its goals.

PROFESSIONAL EXPERIENCE

PROFILE:1

NAME : TEAMLEASE PRIVATE LIMITED

DESIGNATION : DATA FIELD ENGINEER.(B2B)

LOCATION : NUNGABAKKAM

DURATION : SINCE 25TH JULY 2018 TO still now.

RESPONSIBILITY:

As a Sr.Lead Handling the team members under pressure situation with ease.

Co-ordinate with Vendor for service delivery & Service Assurance.

Co-ordinate with internal team such as ISP,OSP,I&FR,O&M,GIS for Service Delivery and Service Assurance

Installation & Fault management of ILP, NLD LL, MPLS, PRI etc.

Testing with various measuring meters like Ethernet, berth, PRI.

Ethernet meter (JDSU, Vex), PRI E1 meter (JDSU, Vex) Cable locator, Megger.

Worked in major DSL Router/Modem such as Beetel, Schmidt, and MROTek.

Configured and basic Troubleshooting Cisco, Huawei Routers.

Co-ordinate with internal team Cnoc,CFM,NSDC testing for Service Assurance.

Co-ordinate with internal team Cnoc,Nsdc, SDH TX,SDH Pro for Service delivery.

Co-Ordinate with Internal Switch Team for PRI Related Issues.

PROFILE:2

NAME : MILKYWAY CELL TECH, CHENNAI.

DESIGNATION : TELECOM FIELD ENGINEER.(B2C)

LOCATION : T.NAGAR.

DURATION : SINCE 07TH JUN 2017 TO 24TH JULY 2018.

RESPONSIBILITY:

Rectification of fault issues (Voice, DSL)

Testing copper pair faulty lines and new lines

Configuration for all DSL Routers, Modems, Wi fi Routers

PPPoE/Static IP Configuration

Complaints are resolved within SLA Asper Customer Norms

Coordinating with Switch and Transmission for customer complaints

Using the EDT(Engineer Diagnosing Tool)For Checking The Line Issue Rectification

Using the DHP(DSL Health Check Portal) to Verify DSL Health

Coordinating With NOC Team For DSL Port Faulty Issues Rectification

Using Kconnect for Faulty Modem Replaced to New Modem, Configuration in Airtel Zerotouch,

Also Using For DP And SP Element Rehabitaion Snap Updating

Educate The Customer Related Awareness Issue to The Customer(Wifi Coverage issue, CPE Hanging )

PROFILE :3

NAME : RUN SERVICE INFOCARE PVT LTD.

DESIGNATION : SERVICE ENGINEER.

LOCATION : AMBIT PARK, AMBATHUR ESTATE.

DURATION : SINCE 14TH FEB 2014 TO 21-AGU 2015.

RESPONSIBILITY:

Debug L3 Level Board Service Handling.

Trouble Shooting & Repairing PCB in Desktop.

L1 & L2 servicing of TABLET & LAPTOP unit.

L1 & L2 servicing of Mobile phones (SONY,Datawind).

Familiarity in All Types of Mother Board Functional Testing with corresponding software.

Circuit Tracing & Servicing of LCD TV motherboard.

Capable of reading Electronics Circuits Tracing.

Checking Quality Control (IQC & OQC) of All Desktop Mother Board, Laptop Mother Board & LCD TV Mother Board & Tablet & Laptop.

EDUCATION

S No

Course

Board/ University

Name of the Institution

Month and Year of Passing

Grade/

Result

1

B.E. E.C.E

Anna University

Parisutham Institute Of Technology And Science

May 13

65%

2

HSC

State Board

Government Higher Secondary School

Mar 09

67%

3

SSLC

State board

Government Higher Secondary School

Mar 07

75%

TECHNICAL SKILLS:

AUTOCAD, MS office.

PERSONAL DETAILS:

Name : N.Rajkumar.

Father’s Name : K.Nallusamy.

Date of Birth : 21-10-1991.

Permanent Address : 3/448, kamatchiamman nagar,

mariammankovil,

Thanjavur Dist. – 613501.

Marital Status : Single.

Religion : Hindu.

Nationality : Indian.

Passport no : L3671159

Passport Expiry Date : 18/08/2023.

Place: Signature

DATE: (N.Rajkumar)

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