Front Desk Care

YESSI MORALES

**** * ********** ***. *******

Cell: 626-***-**** ************@*****.***

PROFESSIONAL SUMMARY I am a responsible professional proficient in taking care of clients’ needs with strong interpersonal communication skills. Passionate and motivated, with a drive for excellence. I have several years of experience in executing my duties and always going the extra mile to support my clients. I consistently respect my clients' self-determination, dignity, and confidentiality. I am consistent and flexible in adapting to new tasks and difficult situations.

SKILLS/PERSONAL ATTRIBUTIONS Bilingual in English and Spanish

Customer Service s

Critical Thinking

Proficient in Microsoft Office

Active Listening

Advocacy

Learning Strategies

Team Player

WORK HISTORY 2/2016 to Current Early Interventionist

California Pediatric & Family Services, Inc. - Azusa, CA Provide in home services to young children who have or are at risk for developmental delay. Design, adapt, and implement activities for Cognitive, Language, Fine Motor, Social-Emotional, and Sensory, Adaptive, and Gross Motor skill development using a variety of Developmentally Appropriate Practices including ABA strategies. Present and discuss information with the family in non- technical language. Teach parents developmental milestones and demonstrate strategies for implementation.

09/2008 to 01/2016 Caregiver

Private Client – Torrance, CA

Administer medication as prescribed by doctors.

Assist with activities of daily living, such as meal preparation, cleaning, or running errands. Transport client to doctors appointments or community outings. Perform health-care-related tasks, such as monitoring vital signs. 08/2006 to 08/2008 Childcare Provider

Self employer – Azusa, CA

Operate in- home day care services.

Communicate with children's parents or guardians about daily activities, behaviors, and related concerns. Maintain a safe play environment.

EDUCATION 2011 to 2014 Citrus College - Glendora, CA

2014 to 2018 CSU Fullerton - Fullerton, CA

Associate of Arts:Psychology

Bachelor’s in Psychology

ADDITIONAL INFORMATION 2013 to 2016: Front desk volunteer clerk at City of Hope Hospital. Member of Phi Theta Kappa Honor Society.

Award: IBE Digital Scholarship (2004).

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