Phone No. +91-782*******
Email: ****.****@*****.*** +91-971*******
Linkedin :- https://www.linkedin.com/in/sonu-kumar-559403187/
Sonu Kumar
Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative and flexible to the company.
About
Dedicated Customer Service and Inside Sales Representative always motivated to maintain customer satisfaction and contribute to company success.
Proven ability to establish rapport with clients and exceed sales quotas.Reliable and driven, with strong time management and priortization abilities.
Course
Year of Passing
Institute
Xth
2007
Punjab School Education Board
XIIth
2009
Punjab School Education Board
BCA (Final Year)
Drop Out
IGNOU
,
Date of Birth
:
03 Feb 1991
Father’s Name
:
Mr. Chander Prakash
Nationality
:
Indian
Hobbies
:
Meditation
Address
: C-41, Ground Floor,Lajpat Nagar- 3,
New Delhi- 110024
•English
•Hindi
*Punjabi
STRENGTHS
●Excellent computer skills and proficient in excel, word, outlook.
●Excellent communication skills both verbal and written.
●Knowledge and experience in organizational effectiveness and operations management implementing best practices.
●A demonstrated commitment to high professional ethical standards and a diverse workplace.
●Open to direction and Collaborative work style and commitment to get the job done.
●Ability to look at situations from several points of view.
●Strong negotiation and problem-solving skills.
●Ability to understand and communicate technical information.
●Ability to handle multiple tasks in a dynamic environment.
●Demonstrated track record of identifying and sourcing top professionals.
Responsibilty Executed
●Designed work matrices for Sales, Quality and Customer Services.
●Consultative sales and technical support experience.
●Strategic initiatives within and across business units to identify areas for development.
●Manage and lead the retention team based on performance measurement to ensure profitable growth, service excellence and client centricity.
●Resolve queries and manage relationships with Advisors and Sales team.
●To ensure business retention within a business unit through continuous growth, innovation and quantified value thereby ensuring client-centric relationships.
●Develop and initiate industry and product relevant solutions and best practice to differentiate as market leaders.
●Meet sales goals and performance standards.
●Extensive knowledge and experience of selling all kinds of professional certification in the United States and Canada Region. e.g. Scrum & Agile, Project Management, SAFE,ITIL, Six Sigma,Selenium,Salesforce, AWS, Microsoft Azure, CISSP,CISM, Cbap etc.
RELEVANT EXPERIENCE
●Worked with Datalink Industrial Corportaion ( Prodot Group ) as a Secondary Sales Executive from September 2009 to October 2012.
●Worked with Vcare Call Centers India Pvt Ltd as a Customer Care Executive For 1 yr 10 months From Dec 2012 to Oct 2014.
●Worked with Coligent Technologies Pvt Ltd as a Technical Sales Representative for 1 yr 6 months From Oct 2014 to March 2016.
●Worked with Wizkraft Business Solutions (Ziaba It Solution)as a Technical Sales Representative from Oct 2016 to Dec 2018
●Worked with Softwill Infotech Pvt Ltd ( Eupskill Process) as a Senior E-learning Consultant(Inside Sales( from April 2019 to April 2020
●Working with SNVA Ventures Pvt Ltd ( CareerEra ) as a Sr Consultant (Inside Sales ) from May 2020 till now.
I declare that the above information provided is true and to the best of my knowledge.
Place: New Delhi (Sonu Kumar)
RESPONSIBILTY EXECUTED